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How would you like to grow your skills working for a mission-driven organization while playing an important role in doing more with life?  AlloSource is one of the largest human tissue providers, honoring tissue donors by creating innovative dermal, cartilage, tendon, fascia, bone, amniotic, and living cellular allografts to help heal patients.   Here at AlloSource we’re not looking for jobseekers. We want people dedicated to our mission of restoring hope to donor families, and helping patients heal through our innovative cellular and tissue allografts.  This takes a special person with a strong desire to help make a tremendous impact on people’s lives. Regardless of which department you work in at AlloSource, we value your efforts, your top-notch skills, and your abilities to contribute to our ultimate goal of saving or enhancing human life!  What better reward is there than knowing you contributed, in some way, to save or enhance a person’s life!   If this sounds like an organization you wish to be a part of, then we invite you to apply.                                                                                                                                                                                                   Summary: The Customer Success Coordinator strengthens and develops relationships with customers by providing product expertise, focusing on timely and consistent communication, and meeting all customer needs.  This position promotes a team-based approach to customer satisfaction, loyalty, retention and the overall customer experience. This position performs cross functional duties including distribution inventory control, and equipment monitoring and maintenance.      Pay:   $20.81 - $22.43/hr. based on relevant years of experience Shift:  Monday- Friday; 8:00am – 5:00pm Benefits:  Generous Time Off Policy, Paid Sick Leave, 9 paid Holidays, Retirement Plan, Wellness Program, Life Insurance, AD&D, Short & Long Term Disability, and more! Location:  615 Elsinore Pl, Cincinnati, OH  45202   Essential Duties and Responsibilities: - Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction. - Represents the company, building and maintaining strong, long-lasting customer relationships within the assigned region. Operate as the lead point of contact for any related matter. Support the Area manager with general operations to help reach the team’s objectives. - Partner directly with independent reps and contract customers to reserve allografts for surgery needs while managing commission coding. - At the direction of sales staff, contact existing and prospective customers to promote AlloSource allografts and provide feedback to Customer Success Coordinator II and sales staff. - Ensure the timely and successful delivery of service according to customer needs and objectives. Anticipate and fulfill those needs while determining the appropriate actions in regard to availability of our products. - Resolve field product or service problems by clarifying the customer's issue through active listening. Collaborate with team leadership to identify the root cause, and the best solution to resolve the problem to the customer’s satisfaction. Expedite the resolution and follow up to ensure the customer’s needs have been met. Initiate complaint investigations within 24 hours of complaint.  Notifies receiving department and issues quarantine ticket. - Accurately create and maintain customer accounts. Confirm all orders are entered precisely to the needs of the customer and track wins/losses on all entered orders. - Obtain and evaluate all relevant information to handle product and service inquiries. Record and maintain key account information in the CRM notes and call log system. - Process product orders, returns and credits. Facilitate shipment needs, coordinate transportation and provide pricing and delivery information to customers. - Assist in the management of consignment and trial-based inventories in assigned areas. Support the area managers with quarterly cycle counts, monitor consignment tissue for expiration dates and returns. - Adhere to and promote proper practices and techniques consistent with current operating procedures, training requirements, safety practices and company policies. Train to company policy and procedure revisions by the assigned due dates, and remain compliant with changes to company policy and procedure. - Participate in educational opportunities and demonstrate continuous expansion of product knowledge. - Embrace a team-based mentality and willingness to assist peers, when needed. Communicate and coordinate with colleagues as necessary.  Assist in training and mentoring newer team members to perform work activities such as using applications and sharing product knowledge. Contribute to team efforts by helping to achieve team and company objectives. - Research inventory to confirm product availability relative to customer needs. Use reporting tools and product knowledge to communicate product availability and offer alternatives to the customer as needed. - Tracks back-orders, reports and commissions paperwork including returns, pricing with sales representatives; returns and depositions. - Manage personal and team calendars to ensure proper coverage. - Rotate 24-hour on-call with other staff, as assigned, responding to customer telephone inquiries and orders after normal business hours which may or may not result in coming in to work - Respond to freezer alarms for power outages, temperature monitoring and tissue transfer. - Execute other office duties and accounting inquires, as assigned including credit holds and contacting customers with delinquent accounts to coordinate resolution. - Process incoming and outgoing shipments; prepare packages for shipping; maintain records; check invoices and bills of lading; arrange for transportation; track shipments providing re-routing or expediting service as needed including delivery of late order shipments to the shipping carrier or the hospital. - Receive, Store, Reallocate and Cycle Count Inventory. Maintain relevant quantity of inventories in warehouse. Disposition product to quarantine when applicable.  Generate non-conformance QR tickets for compromised tissue and return shipment to the corporate facility. Run expiratory report and return tissue to the corporate facility with short outdates. - In conjunction with equipment management, maintain office and tissue storage and monitoring equipment as well as associated records. Requirements:  - High School diploma or equivalent  - 2+years' tissue bank, customer service, or account managment experience - Proficiency in Microsoft Office applications.  Preferred Experience: - College education or equivalent experience in customer service training - Experience in hospital operating room or purchasing functions or in another healthcare setting - Previous lead generation experience - Experience working with direct or independent sales representatives - End-user ERP/CRM experience   It is the policy of AlloSource not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. When needed we will provide reasonable accommodations to qualified applicants and employees so that they may perform the essential job duties of the position. If you require special accommodations, please contact us at 720-873-0213.    For consideration you must apply online, submit a current resume and meet the minimum requirements.  All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position.  AlloSource is a Fair Chance Employer.  Candidates within a 50 mile radius of the hiring zip code may receive first consideration.   Equal Opportunity Employer/Veterans/Disabled       AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Job ID
3342
Job Category
Customer Service
Location : Location
US-OH-Cincinnati
For more than 20 years, AlloSource’s allografts have been the biologic solutions our surgeon customers use to deliver better care to their patients. As one of the largest and most respected nonprofit tissue banks in the United States, AlloSource develops, processes and distributes over 200 types of life-saving and life-enhancing allografts for use in a variety of medical procedures. Our commitment to honoring the gift of tissue donation motivates us to develop innovative allografts and lead the way in cellular and tissue therapies.   Summary:   The Tissue Processing Technician works in a Controlled Work Area (CWA) and is responsible for: - CS (Central Services) - Decontaminating, cleaning, and sterilizing reusable equipment and supplies that are utilized in Production. - Tissue Processing - Safely and aseptically processing human tissue and cell products according to applicable SOPs, WIs, and product specifications. - Depending on the product/process, the Tissue Processing Technician may utilize various tools, equipment, machinery, and chemicals.   Pay: $26/hr  Shift differential:  $22/hr plus $4/hr shift differential for the weekend night shift Shift:  Friday-Sunday; 5:30pm - 6:00am  (full-time position) Benefits:  Generous Time Off Policy, Paid Sick Leave, 9 paid Holidays, Retirement Plan, onsite Health Care clinic, Wellness Program, Life Insurance, AD&D, Short & Long Term Disability, and more! Location:  6278 S. Troy Circle, Centennial, CO 80111   Essential Duties and Responsibilities: - Adhere to aseptic technique and processing practices per applicable standards. - Interpret applicable product specifications and perform tasks according to established procedures and company expectations. - Complete accurate processing records in accordance with Good Documentation Practices. - Adhere to and promote proper practices and techniques which are consistent with current Standard Operating Procedures/work instructions, training requirements, safety practices and company policies. - On a rotating schedule this position will work on company observed holidays. - Overtime and call-in work will be determined as needed. - May perform other related duties and responsibilities as assigned.   Requirements: - High School diploma or equivalent - Minimum 1 year of general work experience - Ability to read and comprehend detailed procedures, written and verbal instruction in English - Familiar with Microsoft Office applications   Preferred Experience: - Bachelor’s degree in Life Sciences or related field - AATB and/or CTBS certification - Certification in Sterile Processing and Distribution (CSPD) - Experience performing aseptic technique and in medical or laboratory environment - Previous FDA and/or Tissue Banking experience - Previous tissue/cell processing or Central Supply experience     It is the policy of AlloSource not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. When needed we will provide reasonable accommodations to qualified applicants and employees so that they may perform the essential job duties of the position. If you require special accommodations, please contact us at 720-873-0213.    For consideration you must apply online, submit a current resume and meet the minimum requirements.  All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position.  AlloSource is a Fair Chance Employer.  Candidates within a 50 mile radius of the hiring zip code may receive first consideration.   Equal Opportunity Employer/Veterans/Disabled     AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Job ID
3316
Job Category
Operations
Location : Location
US-CO-Centennial
For more than 20 years, AlloSource’s allografts have been the biologic solutions our surgeon customers use to deliver better care to their patients. As one of the largest and most respected nonprofit tissue banks in the United States, AlloSource develops, processes and distributes over 200 types of life-saving and life-enhancing allografts for use in a variety of medical procedures. Our commitment to honoring the gift of tissue donation motivates us to develop innovative allografts and lead the way in cellular and tissue therapies.   Summary:   The Tissue Processing Technician works in a Controlled Work Area (CWA) and is responsible for: - CS (Central Services) - Decontaminating, cleaning, and sterilizing reusable equipment and supplies that are utilized in Production. - Tissue Processing - Safely and aseptically processing human tissue and cell products according to applicable SOPs, WIs, and product specifications. - Depending on the product/process, the Tissue Processing Technician may utilize various tools, equipment, machinery, and chemicals.   Pay: $24.50/hr  Shift differential:  $22/hr plus $2.50/hr shift differential for the weekend shift Shift:  Friday-Sunday; 6:00am - 6:30pm  (full-time position) Benefits:  Generous Time Off Policy, Paid Sick Leave, 9 paid Holidays, Retirement Plan, onsite Health Care clinic, Wellness Program, Life Insurance, AD&D, Short & Long Term Disability, and more! Location:  6278 S. Troy Circle, Centennial, CO 80111   Essential Duties and Responsibilities: - Adhere to aseptic technique and processing practices per applicable standards. - Interpret applicable product specifications and perform tasks according to established procedures and company expectations. - Complete accurate processing records in accordance with Good Documentation Practices. - Adhere to and promote proper practices and techniques which are consistent with current Standard Operating Procedures/work instructions, training requirements, safety practices and company policies. - On a rotating schedule this position will work on company observed holidays. - Overtime and call-in work will be determined as needed. - May perform other related duties and responsibilities as assigned.   Requirements: - High School diploma or equivalent - Minimum 1 year of general work experience - Ability to read and comprehend detailed procedures, written and verbal instruction in English - Familiar with Microsoft Office applications   Preferred Experience: - Bachelor’s degree in Life Sciences or related field - AATB and/or CTBS certification - Certification in Sterile Processing and Distribution (CSPD) - Experience performing aseptic technique and in medical or laboratory environment - Previous FDA and/or Tissue Banking experience - Previous tissue/cell processing or Central Supply experience     It is the policy of AlloSource not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. When needed we will provide reasonable accommodations to qualified applicants and employees so that they may perform the essential job duties of the position. If you require special accommodations, please contact us at 720-873-0213.    For consideration you must apply online, submit a current resume and meet the minimum requirements.  All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position.  AlloSource is a Fair Chance Employer.  Candidates within a 50 mile radius of the hiring zip code may receive first consideration.   Equal Opportunity Employer/Veterans/Disabled     AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Job ID
3315
Job Category
Operations
Location : Location
US-CO-Centennial
For more than 20 years, AlloSource’s allografts have been the biologic solutions our surgeon customers use to deliver better care to their patients. As one of the largest and most respected nonprofit tissue banks in the United States, AlloSource develops, processes and distributes over 200 types of life-saving and life-enhancing allografts for use in a variety of medical procedures. Our commitment to honoring the gift of tissue donation motivates us to develop innovative allografts and lead the way in cellular and tissue therapies.   Summary:   The Tissue Processing Technician works in a Controlled Work Area (CWA) and is responsible for: - CS (Central Services) - Decontaminating, cleaning, and sterilizing reusable equipment and supplies that are utilized in Production. - Tissue Processing - Safely and aseptically processing human tissue and cell products according to applicable SOPs, WIs, and product specifications. - Depending on the product/process, the Tissue Processing Technician may utilize various tools, equipment, machinery, and chemicals.   Pay: $22/hr  Shift:  Monday-Thursday; 5:30am - 4:00pm Benefits:  Generous Time Off Policy, Paid Sick Leave, 9 paid Holidays, Retirement Plan, onsite Health Care clinic, Wellness Program, Life Insurance, AD&D, Short & Long Term Disability, and more! Location:  6278 S. Troy Circle, Centennial, CO 80111   Essential Duties and Responsibilities: - Adhere to aseptic technique and processing practices per applicable standards. - Interpret applicable product specifications and perform tasks according to established procedures and company expectations. - Complete accurate processing records in accordance with Good Documentation Practices. - Adhere to and promote proper practices and techniques which are consistent with current Standard Operating Procedures/work instructions, training requirements, safety practices and company policies. - On a rotating schedule this position will work on company observed holidays. - Overtime and call-in work will be determined as needed. - May perform other related duties and responsibilities as assigned.   Requirements: - High School diploma or equivalent - Minimum 1 year of general work experience - Ability to read and comprehend detailed procedures, written and verbal instruction in English - Familiar with Microsoft Office applications   Preferred Experience: - Bachelor’s degree in Life Sciences or related field - AATB and/or CTBS certification - Certification in Sterile Processing and Distribution (CSPD) - Experience performing aseptic technique and in medical or laboratory environment - Previous FDA and/or Tissue Banking experience - Previous tissue/cell processing or Central Supply experience     It is the policy of AlloSource not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. When needed we will provide reasonable accommodations to qualified applicants and employees so that they may perform the essential job duties of the position. If you require special accommodations, please contact us at 720-873-0213.    For consideration you must apply online, submit a current resume and meet the minimum requirements.  All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position.  AlloSource is a Fair Chance Employer.  Candidates within a 50 mile radius of the hiring zip code may receive first consideration.   Equal Opportunity Employer/Veterans/Disabled     AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify
Job ID
3314
Job Category
Operations
Location : Location
US-CO-Centennial
For more than 20 years, AlloSource’s allografts have been the biologic solutions our surgeon customers use to deliver better care to their patients. As one of the largest and most respected nonprofit tissue banks in the United States, AlloSource develops, processes and distributes over 200 types of life-saving and life-enhancing allografts for use in a variety of medical procedures. Our commitment to honoring the gift of tissue donation motivates us to develop innovative allografts and lead the way in cellular and tissue therapies.   Summary:   The Tissue Processing Technician works in a Controlled Work Area (CWA) and is responsible for: - CS (Central Services) - Decontaminating, cleaning, and sterilizing reusable equipment and supplies that are utilized in Production. - Tissue Processing - Safely and aseptically processing human tissue and cell products according to applicable SOPs, WIs, and product specifications. - Depending on the product/process, the Tissue Processing Technician may utilize various tools, equipment, machinery, and chemicals.   Pay: $24/hr  Shift differential:  $22/hr plus $2/hr shift differential for the night shift Shift:  Monday-Thursday; 3:30pm - 2:00am Benefits:  Generous Time Off Policy, Paid Sick Leave, 9 paid Holidays, Retirement Plan, onsite Health Care clinic, Wellness Program, Life Insurance, AD&D, Short & Long Term Disability, and more! Location:  6278 S. Troy Circle, Centennial, CO 80111   Essential Duties and Responsibilities: - Adhere to aseptic technique and processing practices per applicable standards. - Interpret applicable product specifications and perform tasks according to established procedures and company expectations. - Complete accurate processing records in accordance with Good Documentation Practices. - Adhere to and promote proper practices and techniques which are consistent with current Standard Operating Procedures/work instructions, training requirements, safety practices and company policies. - On a rotating schedule this position will work on company observed holidays. - Overtime and call-in work will be determined as needed. - May perform other related duties and responsibilities as assigned.   Requirements: - High School diploma or equivalent - Minimum 1 year of general work experience - Ability to read and comprehend detailed procedures, written and verbal instruction in English - Familiar with Microsoft Office applications   Preferred Experience: - Bachelor’s degree in Life Sciences or related field - AATB and/or CTBS certification - Certification in Sterile Processing and Distribution (CSPD) - Experience performing aseptic technique and in medical or laboratory environment - Previous FDA and/or Tissue Banking experience - Previous tissue/cell processing or Central Supply experience     It is the policy of AlloSource not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. When needed we will provide reasonable accommodations to qualified applicants and employees so that they may perform the essential job duties of the position. If you require special accommodations, please contact us at 720-873-0213.    For consideration you must apply online, submit a current resume and meet the minimum requirements.  All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position.  AlloSource is a Fair Chance Employer.  Candidates within a 50 mile radius of the hiring zip code may receive first consideration.   Equal Opportunity Employer/Veterans/Disabled     AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Job ID
3313
Job Category
Operations
Location : Location
US-CO-Centennial
How would you like to grow your skills working for a mission-driven organization while playing an important role in doing more with life?  AlloSource is one of the top 10 BioTech companies in Colorado.   Here at AlloSource we’re not looking for jobseekers. We want people dedicated to our mission of restoring hope to donor families, and helping patients heal through our innovative cellular and tissue allografts.  This takes a special person with a strong desire to help make a tremendous impact on people’s lives. Regardless of which department you work in at AlloSource, we value your efforts, your top-notch skills, and your abilities to contribute to our ultimate goal of saving or enhancing human life!  What better reward is there than knowing you contributed, in some way, to save or enhance a person’s life!   If this sounds like an organization you wish to be a part of, then we invite you to apply.                                                                                                                                                                                                   Summary: The Biologics Specialist (BS) will support and manage the AlloSource surgical product lines within an assigned regional territory while actively driving sales initiatives. The BS is required to develop and execute a business plan while maximizing growth within AlloSource’ surgical product platform. This includes working with their Area Manager, Independent Agents, OEM Partners, Surgeons, OR staff, Materials Management, Procurement, and other stakeholders throughout various aspects of the product sales cycle.   Pay:   $65,836/yr - $70,000/yr. based on relevant years of experience Bonus:   Sales Incentive Plan maximum payout is $49,600 and is realized by achieving 100% of the monthly Sales Quotas. Shift:   Monday-Friday; 8:00am – 5:00pm Benefits:  Generous Time Off Policy, Paid Sick Leave, 9 paid Holidays, onsite Health Care clinic, Health Retirement Plan, Wellness Program, Life Insurance, AD&D, Short & Long Term Disability, and more! Location:   6278 S Troy Circle, Centennial, CO 80111 and Denver Metro area (must live within 60 miles of a major airport)    Essential Duties and Responsibilities: - Drive and support sales of AlloSource surgical products through hospital inpatient/outpatient, hospital surgery center, and ambulatory surgery center sites of care throughout a defined territory. - Conduct presentations, training, and support of all AlloSource surgical products to key customer stakeholders, OEM Customers and Independent Distributers. - Act as product expert for defined area. - Provide technical support to customers around surgical (& non-surgical) products & techniques. - Observe surgery routinely and report on key issues, trends, competitor efforts, or results of alternate methods. - Work in alignment with sales management to close business effectively. - Staff conventions, bio-skills & cadaveric programs in the area, regionally and nationally as scheduled. - Routinely report to management on sales, opportunities, competitive threats, and territory trends. - Overnight travel required- up to 70%. - Must live within 60 miles of a major airport. - Driving is an essential function of this position. - Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies. Requirements: - Bachelor’s degree  - In lieu of degree, 7 years’ related experience - 3-5 years’ sales and/or marketing experience in medical, surgical, implantable and/or disposable products within a hospital, surgery center or physicians’ office setting. - Proficiency in Microsoft Office applications Preferred Experience: - Experience selling within the Spine, Orthopedic/Sports/Foot and Ankle/Osteobiologics markets   It is the policy of AlloSource not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. When needed we will provide reasonable accommodations to qualified applicants and employees so that they may perform the essential job duties of the position. If you require special accommodations, please contact us at 720-873-0213.    For consideration you must apply online, submit a current resume and meet the minimum requirements.  All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position.  AlloSource is a Fair Chance Employer.  Candidates within a 50 mile radius of the hiring zip code may receive first consideration.   Equal Opportunity Employer/Veterans/Disabled     AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Job ID
3312
Job Category
Sales
Location : Location
US-CO-Centennial
How would you like to grow your skills working for a mission-driven organization while playing an important role in doing more with life?  AlloSource is one of the top 10 BioTech companies in the US.    Here at AlloSource we’re not looking for jobseekers. We want people dedicated to our mission of restoring hope to donor families, and helping patients heal through our innovative cellular and tissue allografts.  This takes a special person with a strong desire to help make a tremendous impact on people’s lives. Regardless of which department you work in at AlloSource, we value your efforts, your top-notch skills, and your abilities to contribute to our ultimate goal of saving or enhancing human life!  What better reward is there than knowing you contributed, in some way, to save or enhance a person’s life!   If this sounds like an organization you wish to be a part of, then we invite you to apply.                                                                                                                                                                                                   Summary: The Biologics Specialist (BS) will support and manage the AlloSource surgical product lines within an assigned regional territory while actively driving sales initiatives. The BS is required to develop and execute a business plan while maximizing growth within AlloSource’ surgical product platform. This includes working with their Area Manager, Independent Agents, OEM Partners, Surgeons, OR staff, Materials Management, Procurement, and other stakeholders throughout various aspects of the product sales cycle.   Pay:   $65,836/yr - $70,000/yr. based on relevant years of experience Bonus:   Sales Incentive Plan maximum payout is $49,600 and is realized by achieving 100% of the monthly Sales Quotas. Shift:  Monday-Friday; 8:00am – 5:00pm Benefits:  Generous Time Off Policy, Paid Sick Leave, 9 paid Holidays, Retirement Plan, Wellness Program, Life Insurance, AD&D, Short & Long Term Disability, and more! Location:  Buffalo, New York  (must live within 60 miles of major airport)   Essential Duties and Responsibilities: - Drive and support sales of AlloSource surgical products through hospital inpatient/outpatient, hospital surgery center, and ambulatory surgery center sites of care throughout a defined territory. - Conduct presentations, training, and support of all AlloSource surgical products to key customer stakeholders, OEM Customers and Independent Distributers. - Act as product expert for defined area. - Provide technical support to customers around surgical (& non-surgical) products & techniques. - Observe surgery routinely and report on key issues, trends, competitor efforts, or results of alternate methods. - Work in alignment with sales management to close business effectively. - Staff conventions, bio-skills & cadaveric programs in the area, regionally and nationally as scheduled. - Routinely report to management on sales, opportunities, competitive threats, and territory trends. - Overnight travel required- up to 70% - Must live within 60 miles of a major airport. - Driving is an essential function of this position. - Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.  Requirements: - Bachelor’s degree   - In lieu of degree, 7 years’ related experience - 3-5 years’ sales and/or marketing experience in medical, surgical, implantable and/or disposable products within a hospital, surgery center or physicians’ office setting. - Proficiency in Microsoft Office applications Preferred Experience: - Experience selling within the Spine, Orthopedic/Sports/Foot and Ankle/Osteobiologics markets   It is the policy of AlloSource not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. When needed we will provide reasonable accommodations to qualified applicants and employees so that they may perform the essential job duties of the position. If you require special accommodations, please contact us at 720-873-0213.    For consideration you must apply online, submit a current resume and meet the minimum requirements.  All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position.  AlloSource is a Fair Chance Employer.  Candidates within a 50 mile radius of the hiring zip code may receive first consideration.   Equal Opportunity Employer/Veterans/Disabled     AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Job ID
3311
Job Category
Sales
Location : Location
US-NY-Buffalo
How would you like to grow your skills working for a mission-driven organization while playing an important role in doing more with life?  AlloSource is one of the top 10 BioTech companies in Colorado.   Here at AlloSource we’re not looking for jobseekers.  We want people dedicated to our mission of restoring hope to donor families and helping patients heal through our innovative cellular and tissue allografts.  This takes a special person with a strong desire to help make a tremendous impact on people’s lives.  Regardless of which department you work in at AlloSource, we value your efforts, your top-notch skills, and your abilities to hold true to our commitments to: Honor the Donor; Restore hope to the donor’s family; Save or enhance the life of the recipient; Impact the lives of the recipients’ families.  What better reward is there than knowing you contributed, in some way, to save or enhance a person’s life?   If this sounds like an organization you wish to be a part of, then we invite you to apply!      Summary:   The Senior Buyer is responsible for the sourcing and purchasing of materials, instruments, equipment, tools, parts, packaging, and services with limited guidance from the Procurement Manager. Exercises independent decision making and has authority to take actions that will impact quality, delivery, and total cost of AlloSource’s products.  Performs diverse sourcing, purchasing and contracting functions, in compliance with departmental policies and procedures. Interacts with other departments, staff, and vendors to support the procurement process and assure a continuous supply of goods. This role will focus on the procurement process, including strategic sourcing, contracting, and supplier management.  Works in conjunction with relevant internal stakeholders, such as Production, Legal, Warehousing, and Supplier Quality.     Pay:   $75,000 - $83,825/yr based on relevant years of experience Bonus:  10% target Bonus Program based on individual and company metrics Shift:  Monday-Friday; 8:00am – 5:00pm Benefits:  Generous Time Off Policy, Paid Sick Leave, 9 paid Holidays, Retirement Plan, onsite Health Care clinic, Wellness Program, Life Insurance, AD&D, Short & Long Term Disability, and more! Location:  6278 S. Troy Circle, Centennial, CO 80111   Essential Duties and Responsibilities:   Purchasing - Directly perform buying assignments of varying complexities requiring experience in assigned commodities and knowledge of purchasing policy and procedures. - Manage execution of POs to suppliers based on current demand, run-rate, lead time and forecast. - Ensure all purchases are in accordance with current purchase orders, specs, leases, and maintenance agreements.  - Order materials and services as per negotiated and appropriately approved agreements. - Ensure compliance with all regulations, including but not limited to, FDA Regulations, Import/Export Compliance, and Quality. - Ensure a continuous supply of goods to AlloSource. - Utilize Lean methodology to help implement pull systems, Kanbans, consigned and vendor managed inventory.  - Assist in resolving vendor material shortages, backlogs, quality issues and any other potential schedule interruptions or delivery delays. - Resolve any purchasing discrepancies, track and trend purchasing activity, and identify and alleviate potential risk for all supply management streams. - Establish and maintain communication channels across various departments to support purchasing activities and ensure ongoing operational activities. - Execute set up and maintenance information for new vendors and new items.   Supplier Relationship Management - Track and report supplier performance and resolve any supplier performance issues in conjunction with the Procurement Manager and Supplier Quality. - Assure purchasing is from the Approved Supplier List.  - Support research of suppliers to ensure that supplies, equipment, and services are of acceptable quality, competitively priced, and delivered timely. - Determine when additional sources of supply are needed.  Identify and develop plans to qualify additional sources. - Gather data from systems to assist in providing and maintaining dashboards with key performance indicators. - Support implementation and management of supplier evaluation system including supplier performance scorecard and review performance of suppliers at regular intervals and suggest action in terms of performance, cost or quality.    Sourcing Management - Support and execute competitive bid events (RFX). This includes leading cross functional stakeholder teams through requirements gathering, RFX process, final supplier selection and implementation. - Evaluate supplier responses and analyze quantitative and qualitative data. Present results to internal customers and facilitate a scorecard response to select supplier. - Gather and analyze relevant data including, but not limited to, current expenditure and purchasing practices, supply market information, internal customer information, benchmark data, internal demand, on-hand balances, lead time, and supplier performance data. - Conduct regular market and spend analysis programs to drive cost savings and supplier performance. - Prepare detailed purchasing analysis in support of alternate purchasing strategies. - Assist in negotiation of supplier agreements including Terms and Conditions, specifications, service levels and pricing. - Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.    - Advise management of market conditions and supplier base activity, which could affect pricing, and or future availability.  - Assist and support departments with all purchasing processes. - Complete required reports, records, and other documentation as required.   Requirements: - Bachelor’s degree in Business or related discipline, OR in lieu of degree, 7 years’ related experience - 3-5 years' experience in a purchasing environment.  Background in production, inventory control, materials management, supply chain management - 3+ years’ experience strategic sourcing and validating suppliers, and vendor/supplier management. - Experience with supplier cost analysis - Proficiency in Microsoft Office applications Preferred Experience: - ISM certification - APICS certification - Lean concepts   It is the policy of AlloSource not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. When needed we will provide reasonable accommodations to qualified applicants and employees so that they may perform the essential job duties of the position. If you require special accommodations, please contact us at 720-873-0213.    For consideration you must apply online, submit a current resume and meet the minimum requirements.  All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position.  AlloSource is a Fair Chance Employer.  Candidates within a 50 mile radius of the hiring zip code may receive first consideration.   Equal Opportunity Employer/Veterans/Disabled     AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Job ID
3305
Job Category
Purchasing
Location : Location
US-CO-Centennial
How would you like to grow your skills working for a mission-driven organization while playing an important role in doing more with life?  AlloSource is one of the largest human tissue providers, honoring tissue donors by creating innovative dermal, cartilage, tendon, fascia, bone, amniotic, and living cellular allografts to help heal patients.   Here at AlloSource we’re not looking for jobseekers. We want people dedicated to our mission of restoring hope to donor families, and helping patients heal through our innovative cellular and tissue allografts.  This takes a special person with a strong desire to help make a tremendous impact on people’s lives. Regardless of which department you work in at AlloSource, we value your efforts, your top-notch skills, and your abilities to contribute to our ultimate goal of saving or enhancing human life!  What better reward is there than knowing you contributed, in some way, to save or enhance a person’s life!   If this sounds like an organization you wish to be a part of, then we invite you to apply.                                                                                                                                                                                                   Summary: The Customer Success Coordinator (Unit Coordinator) strengthens and develops relationships with customers by providing product expertise, focusing on timely and consistent communication, and meeting all customer needs.  This position promotes a team-based approach to customer satisfaction, loyalty, retention and the overall customer experience. This position performs cross functional duties including distribution inventory control, and equipment monitoring and maintenance.      Pay:   $20.81 - $22.43/hr. based on relevant years of experience Shift:  Monday- Friday; 8:00am – 5:00pm Benefits:  Generous Time Off Policy, Paid Sick Leave, 9 paid Holidays, Retirement Plan, Wellness Program, Life Insurance, AD&D, Short & Long Term Disability, and more! Location:  615 Elsinore Pl, Cincinnati, OH  45202   Essential Duties and Responsibilities: - Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction. - Represents the company, building and maintaining strong, long-lasting customer relationships within the assigned region. Operate as the lead point of contact for any related matter. Support the Area manager with general operations to help reach the team’s objectives. - Partner directly with independent reps and contract customers to reserve allografts for surgery needs while managing commission coding. - At the direction of sales staff, contact existing and prospective customers to promote AlloSource allografts and provide feedback to Customer Success Coordinator II and sales staff. - Ensure the timely and successful delivery of service according to customer needs and objectives. Anticipate and fulfill those needs while determining the appropriate actions in regard to availability of our products. - Resolve field product or service problems by clarifying the customer's issue through active listening. Collaborate with team leadership to identify the root cause, and the best solution to resolve the problem to the customer’s satisfaction. Expedite the resolution and follow up to ensure the customer’s needs have been met. Initiate complaint investigations within 24 hours of complaint.  Notifies receiving department and issues quarantine ticket. - Accurately create and maintain customer accounts. Confirm all orders are entered precisely to the needs of the customer and track wins/losses on all entered orders. - Obtain and evaluate all relevant information to handle product and service inquiries. Record and maintain key account information in the CRM notes and call log system. - Process product orders, returns and credits. Facilitate shipment needs, coordinate transportation and provide pricing and delivery information to customers. - Assist in the management of consignment and trial-based inventories in assigned areas. Support the area managers with quarterly cycle counts, monitor consignment tissue for expiration dates and returns. - Adhere to and promote proper practices and techniques consistent with current operating procedures, training requirements, safety practices and company policies. Train to company policy and procedure revisions by the assigned due dates, and remain compliant with changes to company policy and procedure. - Participate in educational opportunities and demonstrate continuous expansion of product knowledge. - Embrace a team-based mentality and willingness to assist peers, when needed. Communicate and coordinate with colleagues as necessary.  Assist in training and mentoring newer team members to perform work activities such as using applications and sharing product knowledge. Contribute to team efforts by helping to achieve team and company objectives. - Research inventory to confirm product availability relative to customer needs. Use reporting tools and product knowledge to communicate product availability and offer alternatives to the customer as needed. - Tracks back-orders, reports and commissions paperwork including returns, pricing with sales representatives; returns and depositions. - Manage personal and team calendars to ensure proper coverage. - Rotate 24-hour on-call with other staff, as assigned, responding to customer telephone inquiries and orders after normal business hours which may or may not result in coming in to work - Respond to freezer alarms for power outages, temperature monitoring and tissue transfer. - Execute other office duties and accounting inquires, as assigned including credit holds and contacting customers with delinquent accounts to coordinate resolution. - Process incoming and outgoing shipments; prepare packages for shipping; maintain records; check invoices and bills of lading; arrange for transportation; track shipments providing re-routing or expediting service as needed including delivery of late order shipments to the shipping carrier or the hospital. - Receive, Store, Reallocate and Cycle Count Inventory. Maintain relevant quantity of inventories in warehouse. Disposition product to quarantine when applicable.  Generate non-conformance QR tickets for compromised tissue and return shipment to the corporate facility. Run expiratory report and return tissue to the corporate facility with short outdates. - In conjunction with equipment management, maintain office and tissue storage and monitoring equipment as well as associated records.     Requirements: - High School diploma or equivalent - 2+ years tissue bank, customer service, or account management experience - Proficiency in Microsoft Office applications   Preferred Experience: - College education or equivalent experience in customer service training - Experience in hospital operating room or purchasing functions or in another healthcare setting - Previous lead generation experience - Experience working with direct or independent sales representatives - End-user ERP/CRM experience     It is the policy of AlloSource not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. When needed we will provide reasonable accommodations to qualified applicants and employees so that they may perform the essential job duties of the position. If you require special accommodations, please contact us at 720-873-0213.    For consideration you must apply online, submit a current resume and meet the minimum requirements.  All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position.  AlloSource is a Fair Chance Employer.  Candidates within a 50 mile radius of the hiring zip code may receive first consideration.   Equal Opportunity Employer/Veterans/Disabled       AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Job ID
3302
Job Category
Customer Service
Location : Location
US-OH-Cincinnati
How would you like to grow your skills working for a mission-driven organization while playing an important role in doing more with life?  AlloSource is one of the largest human tissue providers, honoring tissue donors by creating innovative dermal, cartilage, tendon, fascia, bone, amniotic, and living cellular allografts to help heal patients.   Here at AlloSource we’re not looking for jobseekers. We want people dedicated to our mission of restoring hope to donor families, and helping patients heal through our innovative cellular and tissue allografts.  This takes a special person with a strong desire to help make a tremendous impact on people’s lives. Regardless of which department you work in at AlloSource, we value your efforts, your top-notch skills, and your abilities to contribute to our ultimate goal of saving or enhancing human life!  What better reward is there than knowing you contributed, in some way, to save or enhance a person’s life!   If this sounds like an organization you wish to be a part of, then we invite you to apply.                                                                                                                                                                                                   Summary: The Customer Success Coordinator strengthens and develops relationships with customers by providing product expertise, focusing on timely and consistent communication, and meeting all customer needs.  This position promotes a team-based approach to customer satisfaction, loyalty, retention and the overall customer experience. This position performs cross functional duties including distribution inventory control, and equipment monitoring and maintenance.      Pay:   $20.81 - $22.43/hr. based on relevant years of experience Shift:  Monday- Friday; 8:00am – 5:00pm Benefits:  Generous Time Off Policy, Paid Sick Leave, 9 paid Holidays, Retirement Plan, Wellness Program, Life Insurance, AD&D, Short & Long Term Disability, and more! Location:  615 Elsinore Pl, Cincinnati, OH  45202   Essential Duties and Responsibilities: - Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction. - Represents the company, building and maintaining strong, long-lasting customer relationships within the assigned region. Operate as the lead point of contact for any related matter. Support the Area manager with general operations to help reach the team’s objectives. - Partner directly with independent reps and contract customers to reserve allografts for surgery needs while managing commission coding. - At the direction of sales staff, contact existing and prospective customers to promote AlloSource allografts and provide feedback to Customer Success Coordinator II and sales staff. - Ensure the timely and successful delivery of service according to customer needs and objectives. Anticipate and fulfill those needs while determining the appropriate actions in regard to availability of our products. - Resolve field product or service problems by clarifying the customer's issue through active listening. Collaborate with team leadership to identify the root cause, and the best solution to resolve the problem to the customer’s satisfaction. Expedite the resolution and follow up to ensure the customer’s needs have been met. Initiate complaint investigations within 24 hours of complaint.  Notifies receiving department and issues quarantine ticket. - Accurately create and maintain customer accounts. Confirm all orders are entered precisely to the needs of the customer and track wins/losses on all entered orders. - Obtain and evaluate all relevant information to handle product and service inquiries. Record and maintain key account information in the CRM notes and call log system. - Process product orders, returns and credits. Facilitate shipment needs, coordinate transportation and provide pricing and delivery information to customers. - Assist in the management of consignment and trial-based inventories in assigned areas. Support the area managers with quarterly cycle counts, monitor consignment tissue for expiration dates and returns. - Adhere to and promote proper practices and techniques consistent with current operating procedures, training requirements, safety practices and company policies. Train to company policy and procedure revisions by the assigned due dates, and remain compliant with changes to company policy and procedure. - Participate in educational opportunities and demonstrate continuous expansion of product knowledge. - Embrace a team-based mentality and willingness to assist peers, when needed. Communicate and coordinate with colleagues as necessary.  Assist in training and mentoring newer team members to perform work activities such as using applications and sharing product knowledge. Contribute to team efforts by helping to achieve team and company objectives. - Research inventory to confirm product availability relative to customer needs. Use reporting tools and product knowledge to communicate product availability and offer alternatives to the customer as needed. - Tracks back-orders, reports and commissions paperwork including returns, pricing with sales representatives; returns and depositions. - Manage personal and team calendars to ensure proper coverage. - Rotate 24-hour on-call with other staff, as assigned, responding to customer telephone inquiries and orders after normal business hours which may or may not result in coming in to work - Respond to freezer alarms for power outages, temperature monitoring and tissue transfer. - Execute other office duties and accounting inquires, as assigned including credit holds and contacting customers with delinquent accounts to coordinate resolution. - Process incoming and outgoing shipments; prepare packages for shipping; maintain records; check invoices and bills of lading; arrange for transportation; track shipments providing re-routing or expediting service as needed including delivery of late order shipments to the shipping carrier or the hospital. - Receive, Store, Reallocate and Cycle Count Inventory. Maintain relevant quantity of inventories in warehouse. Disposition product to quarantine when applicable.  Generate non-conformance QR tickets for compromised tissue and return shipment to the corporate facility. Run expiratory report and return tissue to the corporate facility with short outdates. - In conjunction with equipment management, maintain office and tissue storage and monitoring equipment as well as associated records.     Requirements: - High School diploma or equivalent - 2+ years tissue bank, customer service, or account management experience - Proficiency in Microsoft Office applications   Preferred Experience: - College education or equivalent experience in customer service training - Experience in hospital operating room or purchasing functions or in another healthcare setting - Previous lead generation experience - Experience working with direct or independent sales representatives - End-user ERP/CRM experience     It is the policy of AlloSource not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. When needed we will provide reasonable accommodations to qualified applicants and employees so that they may perform the essential job duties of the position. If you require special accommodations, please contact us at 720-873-0213.    For consideration you must apply online, submit a current resume and meet the minimum requirements.  All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position.  AlloSource is a Fair Chance Employer.  Candidates within a 50 mile radius of the hiring zip code may receive first consideration.   Equal Opportunity Employer/Veterans/Disabled       AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Job ID
3291
Job Category
Customer Service
Location : Location
US-OH-Cincinnati