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HR Business Partner-Compensation & Job Description/Analysis develops, implements, and administers job descriptions/analysis and compensation to align with the organization’s business strategy to attract and retain high performing employees. Prepares and processes incentive programs. Assures through research, audits, reports that the company programs are consistently administered in compliance with polices and government regulations. Establishes process and policies to comply with legal requirements.
Essential Duties and Responsibilities:
- Lead the development of job descriptions/analysis and organization structure in conjunction with the appropriate management.
- Lead the deployment of job description/analysis initiation and changes.
- Conduct research and select competitive market salary data to establish pay. Participate in market salary surveys.
- Lead the development and ongoing evaluation of the company’s compensation structure and philosophy to ensure internal equity and external competitiveness.
- Assign appropriate pay grades to initial and revised positions.
- Determine compensation for new hires.
- Continually ensure external competitiveness and best practices for company programs as well as state and federal mandated programs to ensure compliance.
- Lead recommendations, development, implementation, and oversight of variable pay/incentive programs and policies within the company.
- Administer and communicate employee pay adjustments such as promotions, market adjustments, and reclassifications.
- Prepare pay calculations and provide appropriate documentation to allow payroll to provide the payment of incentive programs.
- Serve as the direct point of contact for all payroll reporting and integration through current HRIS (ADP) and general system reporting.
- Assists with special projects related to pay programs.
- Assist in the development of compensation education and training materials.
Requirements:
- Bachelor’s degree. In lieu of degree, minimum 7 years’ relevant experience.
- 5+ years’ in Human Resources with strong partnering skills; experience should include an overall understanding of the broad Human Resources functions, policies, products, and services
- 2-3 years’ compensation & recognition programs
- 2-3 years’ of active involvement of job descriptions and analysis
- 2-3 years’ experience with HRIS systems
- Demonstrated experience handling sensitive employee situations and confidential information
- Demonstrated ability to stimulate and embrace change and cultivate talent
- Proficiency in Microsoft Office applications with advanced Excel skills
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The role of the Distribution Inventory Associate is to facilitate proper inventory controls, stocking, and maintenance. The Inventory Associate plays an essential role in supporting the Distribution management information system, our satellite field offices, contract customers, and internal and external customers. This employee must work closely with the Distribution Supervisor as well as Department Manager/Director to assess and maintain consistent inventory levels.
Essential Duties and Responsibilities:
- Inspects newly released inventory, conducts inventory movement and storage based on inventory type, and works with Quality to troubleshoot discrepancies. Maintain database records of contract customer inventory and shipments, as well as customer files, orders, returns/credits, RA logs, and other applicable documents
- Inspects customer returns, processes credits, initiates complaints when necessary.
- Quarantines finished goods product and coordinates inventory returns from satellite locations for quarantining when necessary.
- Processes sales orders, distributes and re-allocates product to contract customers and satellite offices.
- Reviews and follows shelf life requirements of contract customer inventory and shipping requirements.
- Follows expired tissue maintenance and facilitates sampling or discarding of expired product.
- Communicate with contract customers regarding availability of product, and expected delivery when possible. Maintains open order file and contract customer requirements.
- Verify product legitimacy by performing cycle counts.
- Run daily inventory reports necessary to maintain and verify the database information. Generates sales and usage reports when necessary.
- Provide backup coverage of Shipping Coordinator, as needed, to cover absences, heavy workload or emergency situations.
- Prepares and packs customer orders, R&D requests and shipping requests in appropriate coolers/shipping containers and packing configurations, prepares shipments and arranges transportation. Transport AlloSource Finished Goods inventory for x-ray in company vehicle when customer requests are made.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- 6+ months experience in an inventory environment.
- Ability to read and follow detailed procedures, written and verbal instruction.
- Proficiency in Microsoft office applications
- High School Diploma or Equivalent
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Senior Buyer is responsible for the sourcing and purchasing of materials, instruments, equipment, tools, parts, packaging, and services with limited guidance from the Procurement Manager. Exercises independent decision making and has authority to take actions that will impact quality, delivery, and total cost of AlloSource’s products. Performs diverse sourcing, purchasing and contracting functions, in compliance with departmental policies and procedures. Interacts with other departments, staff, and vendors to support the procurement process and assure a continuous supply of goods. This role will focus on the procurement process, including strategic sourcing, contracting, and supplier management. Works in conjunction with relevant internal stakeholders, such as Production, Legal, Warehousing, and Supplier Quality
Essential Duties and Responsibilities:
Purchasing
- Directly perform buying assignments of varying complexities requiring experience in assigned commodities and knowledge of purchasing policy and procedures
- Manage execution of POs to suppliers based on current demand, run-rate, lead time and forecast.
- Ensure all purchases are in accordance with current purchase orders, specs, leases, and maintenance agreements.
- Order materials and services as per negotiated and appropriately approved agreements.
- Ensure compliance with all regulations, including but not limited to, FDA Regulations, Import/Export Compliance, and Quality
- Ensure a continuous supply of goods to AlloSource
- Utilize Lean methodology to help implement pull systems, Kanbans, consigned and vendor managed inventory
- Assist in resolving vendor material shortages, backlogs, quality issues and any other potential schedule interruptions or delivery delays
- Resolve any purchasing discrepancies, track and trend purchasing activity, and identify and alleviate potential risk for all supply management streams.
- Establish and maintain communication channels across various departments to support purchasing activities and ensure ongoing operational activities.
- Execute set up and maintenance information for new vendors and new items
- Advise management of market conditions and supplier base activity, which could affect pricing, and or future availability
- Assist and support departments with all purchasing processes
- Complete required reports, records, and other documentation as required
Supplier Relationship Management
- Track and report supplier performance and resolve any supplier performance issues in conjunction with the Procurement Manager and Supplier Quality
- Assure purchasing is from the Approved Supplier List.
- Support research of suppliers to ensure that supplies, equipment, and services are of acceptable quality, competitively priced, and delivered timely
- Determine when additional sources of supply are needed. Identify and develop plans to qualify additional sources.
- Gather data from systems to assist in providing and maintaining dashboards with key performance indicators
- Support implementation and management of supplier evaluation system including supplier performance scorecard and review performance of suppliers at regular intervals and suggest action in terms of performance, cost or quality.
Sourcing Management
- Support and execute competitive bid events (RFX). This includes leading cross functional stakeholder teams through requirements gathering, RFX process, final supplier selection and implementation.
- Evaluate supplier responses and analyze quantitative and qualitative data. Present results to internal customers and facilitate a scorecard response to select supplier.
- Gather and analyze relevant data including, but not limited to, current expenditure and purchasing practices, supply market information, internal customer information, benchmark data, internal demand, on-hand balances, lead time, and supplier performance data.
- Conduct regular market and spend analysis programs to drive cost savings and supplier performance
- Prepare detailed purchasing analysis in support of alternate purchasing strategies
- Assist in negotiation of supplier agreements including Terms and Conditions, specifications, service levels and pricing.
Requirements:
- Bachelor’s degree
- 5-7 years’ experience purchasing materials, supplies, goods and/or services within a manufacturing environment.
- 4 years’ experience strategic sourcing and validating suppliers, and vendor/supplier management.
- Experience analyzing market trends.
- Experience developing a thorough cost analysis across suppliers
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Inbound Material Handler has the responsibility to properly manage all aspects of materials flow and to maintain control and accuracy over all goods inventories including the execution of transactions, record keeping and physical material handling. This position will assist in the development and maintenance of procedures, usage rates, 5S efforts and Kanban systems where applicable. This position has the responsibility of maintaining appropriate inventory levels in designated warehouse areas and production areas. The Inbound Material Handler proactively resolves inventory issues including aging/expiring inventory, bottlenecks, and storage constraints. This position must utilize electronic management systems to accurately record and verify transactions. Systems include ERP, Bar Code Scanners, Document Management Systems and Reporting Tools. Inventory management and area management are common to both primary support areas. Job rotation will occur between the two primary support areas, materials receiving/handling and donor receiving/handling
Essential Duties and Responsibilities:
Inventory Management and Area Management
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures/work instructions, training requirements, safety practices and company policies.
- May require working holidays and overtime to ensure production needs are met.
- Conduct cycle count activities as directed by Supervisor, including resolution of discrepancies.
- Disposition expired inventory in timely manner.
- Conduct inventory investigations and resolution on aging inventory and bottlenecks as directed by Supervisor.
- Coordinates Quality decisions for dispositions and elevates to Supervisor as needed.
- Execute inventory handling and transactions to assure inventory accuracy including appropriate use of bins, warehousing and storage conditions based on inventory.
- Manage FEFO, aging and expiration in accordance with procedures and as directed by Supervisor.
- Maintain proper labeling of bin locations.
- Act as subject matter expert in particular area (see focus areas below) as determined by Supervisor and assist with training when needed
Materials Receiving/Handling:
- Adhere to standardized SOPs and work instructions according to the functional area to which assigned and the tools / equipment associated:
- Material receiving and handling
- Inventory management and reconciliation
- Receipt and invoice reconciliation
- Discard / Quarantine inventory management
- Staging and replenishment of materials and supplies in production areas, including Controlled Work Areas
- Operate material handling equipment
Donor Receiving/Handling:
- Adhere to standardized SOPs and work instructions according to the functional area to which assigned and the tools / equipment associated:
- Donor receiving and handling
- Inventory management and reconciliation
- Execute donor inventory disposition
- Discard / Quarantine inventory management
- RMA of Tissue
- Staging and replenishment of materials and supplies for production areas, including Controlled Work Areas
- Operate material handling equipment
Requirements:
- High school diploma or equivalent
- 6 months experience in warehouse environment and inventory handling/control
- Ability to read and comprehend detailed procedures, written and verbal instruction in English
- Ability to conduct basic math calculations to determine dimensions, sizes, quantities, etc.
- Proficiency in Microsoft applications, specifically Excel, Word and Outlook, as well as navigating computer databases and systems
- Experience working with an inventory management or electronic stock keeping system
Preferred Experience:
- Lean Manufacturing
- Six Sigma
- APICS
- AATB
- Previous experience in a Regulated, Biotech, or Manufacturing Industry related to inventory management
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Operations Production Technician (OPT) is responsible for safely and aseptically processing human tissue and cell products, and decontaminating, sterilizing reusable equipment and supplies. The OPTs perform responsibilities according to SOPs, WIs, equipment specifications and product specifications. Depending on the product/process, the OPT may utilize various tools, equipment, machinery, and chemicals. This position works in a Controlled Work Area (CWA).
Essential Duties and Responsibilities:
- Adhere to aseptic technique and processing practices per applicable standards.
- Interpret applicable product specifications and perform tasks according to established procedures and company expectations.
- Complete accurate processing records in accordance with Good Documentation Practices.
- Adhere to and promote proper practices and techniques which are consistent with current Standard Operating Procedures/work instructions, training requirements, safety practices and company policies.
- On a rotating schedule this position will work on company observed holidays.
- Overtime and call-in work will be determined as needed.
Pay: $18/hr plus a shift differential for night and weekend shift positions
Shift: Monday-Thursday; 5:30am - 4:00pm
Benefits: 20 days PTO, 9 Holidays, Retirement Plan, onsite Health Care clinic, Wellness Program, School Loan Repayment Program, Tuition Assistance and much more!
Requirements:
- HS Diploma or equivalent
- Minimum 1 year formal work experience within a company requiring strict adherence to policies and procedures.
- Ability to read and comprehend detailed procedures, written and verbal instruction in English.
- Ability to conduct basic math calculations to determine dimensions, sizes, quantities, etc.
- Proficiency in Microsoft applications, specifically Excel, Word and Outlook, as well as navigating computer databases and systems.
Skills Required:
- Attention to detail, accuracy and quality levels
- Ability to work in confined work spaces and utilize PPE (personal protective equipment)
- Ability to work collaboratively in a team environment
Physical Requirements:
- Lift up to 50 lbs (10lbs continuously), bend, stand, twist, push, pull, manual dexterity, visual acuity, type, repetitive motion of wrist and shoulder.
- Will be exposed to florescent lighting, dust, fumes, chemicals, biohazardous materials, Aseptic environment, working in confined spaces, wearing personal protective equipment, and sharp tools/instruments.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Operations Production Technician (OPT) is responsible for safely and aseptically processing human tissue and cell products, and decontaminating, sterilizing reusable equipment and supplies. The OPTs perform responsibilities according to SOPs, WIs, equipment specifications and product specifications. Depending on the product/process, the OPT may utilize various tools, equipment, machinery, and chemicals. This position works in a Controlled Work Area (CWA).
Essential Duties and Responsibilities:
- Adhere to aseptic technique and processing practices per applicable standards.
- Interpret applicable product specifications and perform tasks according to established procedures and company expectations.
- Complete accurate processing records in accordance with Good Documentation Practices.
- Adhere to and promote proper practices and techniques which are consistent with current Standard Operating Procedures/work instructions, training requirements, safety practices and company policies.
- On a rotating schedule this position will work on company observed holidays.
- Overtime and call-in work will be determined as needed.
Pay: $18/hr plus a shift differential for night and weekend shift positions
Shift: Monday-Thursday; 1:30pm - 12:00am
Benefits: 20 days PTO, 9 Holidays, Retirement Plan, onsite Health Care clinic, Wellness Program, School Loan Repayment Program, Tuition Assistance and much more!
Requirements:
- HS Diploma or equivalent
- Minimum 1 year formal work experience within a company requiring strict adherence to policies and procedures.
- Ability to read and comprehend detailed procedures, written and verbal instruction in English.
- Ability to conduct basic math calculations to determine dimensions, sizes, quantities, etc.
- Proficiency in Microsoft applications, specifically Excel, Word and Outlook, as well as navigating computer databases and systems.
Skills Required:
- Attention to detail, accuracy and quality levels
- Ability to work in confined work spaces and utilize PPE (personal protective equipment)
- Ability to work collaboratively in a team environment
Physical Requirements:
- Lift up to 50 lbs (10lbs continuously), bend, stand, twist, push, pull, manual dexterity, visual acuity, type, repetitive motion of wrist and shoulder.
- Will be exposed to florescent lighting, dust, fumes, chemicals, biohazardous materials, Aseptic environment, working in confined spaces, wearing personal protective equipment, and sharp tools/instruments.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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This Master Data Coordinator supports master data management (MDM) for all enterprise systems. Aids in the Development, analysis, and revision of data controls, policies, and standard operating procedures to achieve greater data integrity. Reviews input/output data to verify completeness, accuracy, and conformance to quality standards and specifications. Working with the MDM team, provide insight and direction to business unit data owners in accordance with best practices.
Essential Duties and Responsibilities:
- Assist with the design, development, documentation, implementation, and enforcement of data standards, data governance processes, data definition and structure to ensure uniform, consistent data
- Develop, maintain, and effectively execute data-related documentation including policies, procedures, work instructions, and data process flows
- Understand the interconnections that one piece of data has on multiple parts of one system and/or multiple integrated systems
- Maintain AlloSource Epicor Data Dictionary
- Work within the structure of the IT Department utilizing its toolsets and policies
- Tracks information and documents received for system data creation and updates
- Interpret information received and follow established data standards
- Work with business units to identify and resolve missing, incomplete, or inconsistent data
- Verify accuracy of data entered and correct any errors
- Maintain compliance with established data policies and procedures by following data related work instructions
- Ability to handle multiple concurrent projects while working independently and in teams
- Adhere to and promote proper practices and techniques which are consistent with current procedures, training requirements, safety practices, and AlloSource policies
Requirements:
- Bachelor’s Degree in Business, Statistics, Computer Sciences or similar area. 3+ years’ experience in lieu of degree
- 1 - 2 years’ experience working with ERP-type data (suppliers, parts, customers, etc.)
- Proficiency with Microsoft Office365 applications, specifically Word and Excel
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Procurement Manager is responsible for optimizing company spend and total cost of ownership while mitigating supply related risks. This position will manage sourcing, supplier relationships, contract negotiations, and the acquisition of goods and services while ensuring adherence to financial regulatory compliance standards. Responsibility includes workforce management of the Procurement department. Will identify and implement business improvement initiatives and policies that support the overall corporate objectives as it relates to supply chain activities. This position works in conjunction with relevant internal stakeholders, such as Supplier Quality, Planning, Production, R&D, IT and Facilities.
Essential Duties and Responsibilities:
Strategic Sourcing
- Lead a centralized supplier selection process that includes supplier sourcing, RFI/RFP/RFQ, supplier selection, contract negotiation, supplier set up and implementation.
- Identifies risk with sole and single source suppliers and develops mitigation plans to ensure supply continuity.
Purchasing
- Ensure Procurement functions are administered efficiently, cost effectively, and in accordance with established company policies and procedures, as well as compliance with all regulations, including FDA, Import/Export Compliance, and Quality.
- Maintain and assure accuracy of all required reporting, documentation and/or recordkeeping, to include vendor set up and maintenance.
- Research and analyze spend data to identify cost savings opportunities.
- Implement and manage a requisition system and ERP Purchasing module
- Resolve any purchasing discrepancies, tracks and trends purchasing activity, and identifies and alleviates potential risk for all supply management streams.
- Establish and maintains communication channels across various departments to support purchasing activities and ensure ongoing operational activities.
Supplier Relationship Management
- Work collaboratively with the Supplier Quality Engineer to assure supplier regulatory compliance and quality are evaluated and met.
- Develop and maintain supplier evaluation system including supplier performance scorecard and review performance of suppliers at regular intervals and suggest action in terms of performance, cost or quality
- Execute strategy for a comprehensive Approved Supplier List based on the spend analysis and quality requirements
- Research and oversee suppliers to ensure that supplies, equipment, and services are of acceptable quality, competitively priced, and delivered timely. Establish and maintain updated lists of alternate vendors.
- Evaluate suppliers through methods such as supplier visitations and various objective performance measurements, including on-time delivery, service performance, and price performance
Contract Management
- Set the strategy around the contracts and purchasing function in order to include requirements for establishing contracts, content of contracts, parameters of negotiation, extent of contractor/supplier reviews, optimizing leverage of spending, and implementing appropriate approval levels, etc.
- Negotiate and execute contracts between AlloSource and suppliers for new and existing products
- Collaborate with AlloSource General Counsel to interpret contract provisions and review contracts for accuracy and changes prior to bid and renewal
Workforce Management
- Manage and develop purchasing department thru utilization of the organization’s talent management model.
- Responsible for measuring performance for Procurement Team through coaching and KPI’s.
- Responsible for building a high performing team that will meet company goals of cost savings, supplier value-add, and supply management.
- Create a team environment that promotes employee engagement, professional development, and continuing education.
Requirements:
- Bachelor’s degree, preferably in Supply Chain Management or Business
- In lieu of degree, 8+ years’ strategic purchasing experience
- 5 - 7 years’ strategic purchasing experience, with applicable years of experience within a manufacturing and/or a regulated environment. Strong functional understanding of finance and accounting
- 3 years supervisory experience, preferably within a supply chain environment
- Strong functional understanding of finance and accounting
- ERP utilization and implementation
- Proficiency in Microsoft Office applications
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Donor Services Field Representative develops and prepares reports and provides observations back to AlloSource management. The Donor Services Field Representative performs new and on-going training, recovery feedback, and OPO assessments. The Donor Services Field Representative promotes and enhances relationships between AlloSource and the recovery agency partners through on-site visits, feedback and training.
Essential Duties and Responsibilities:
- Gather and compile recovery agency data and provides reports to AlloSource management and OPO staff.
- Completes data analysis to identify trends for training/education for the recovery agency or recommendations for areas of improvement to meet strategic objectives.
- Create and revise recovery agency procedures as needed.
- Travels to recovery agencies to provide on-site training and gathers feedback from the recovery agency. Travel will constitute a large amount of the Donor Services Field Representative time.
- Assist as needed in planning training sessions, summit meetings, and Partner Day with the recovery agencies and AlloSource personnel.
- Participate in the on-call schedule for donor screening as needed.
- Assists in recovery agency audits and reports back to management.
- Assists other AlloSource departments to obtain information from the recovery agencies.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies
- Field calls, emails from recovery partners with recovery, logistic or supply issues.
- Must live within 60 miles of a major airport.
Requirements:
- High School Diploma
- 2 years’ experience working at an OPO/Tissue Recovery organization.
- Advanced experience in Microsoft Excel
- Strong analytical skills to identify data trends
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Customer Success Coordinator strengthens and develops relationships with customers by providing product expertise, focusing on timely and consistent communication, and meeting all customer needs. This position promotes a team-based approach to customer satisfaction, loyalty, retention and the overall customer experience.
Essential Duties and Responsibilities:
- Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction.
- Build and maintain strong, long-lasting customer relationships within the assigned region. Operate as the lead point of contact for any related matter. Support the Area manager with general operations to help reach the team’s objectives.
- Partner directly with independent reps and contract customers to reserve allografts for surgery needs while managing commission coding.
- At the direction of sales staff, contact existing and prospective customers to promote AlloSource allografts and provide feedback to sales staff.
- Ensure the timely and successful delivery of service according to customer needs and objectives. Anticipate and fulfill those needs while determining the appropriate actions in regard to availability of our products.
- Field product or service problems by clarifying the customer's issue through active listening. Collaborate with team leadership to identify the root cause, and the best solution to resolve the problem to the customer’s satisfaction. Expedite the resolution and follow up to ensure the customer’s needs have been met. Initiate complaint investigations.
- Accurately create and maintain customer accounts. Confirm all orders are entered precisely to the needs of the customer and track wins/losses on all entered orders.
- Obtain and evaluate all relevant information to handle product and service inquiries. Record and maintain key account information in the CRM notes and call log system.
- Process product orders, returns and credits. Facilitate shipment needs, coordinate transportation and provide pricing and delivery information to customers.
- Assist in the management of consignment and trial-based inventories in assigned areas. Support the area managers with quarterly cycle counts.
- Adhere to and promote proper practices and techniques consistent with current operating procedures, training requirements, safety practices and company policies. Train to company policy and procedure revisions by the assigned due dates, and remain compliant with changes to company policy and procedure.
- Participate in educational opportunities, and demonstrate continuous expansion of product
- Embrace a team-based mentality and willingness to assist peers, when needed. Communicate and coordinate with colleagues as necessary. Assist in training and mentoring newer team members to perform work activities such as using applications and sharing product knowledge. Contribute to team efforts by helping to achieve team and company objectives.
- Research inventory to confirm product availability relative to customer needs. Use reporting tools and product knowledge to communicate product availability and offer alternatives to the customer as needed.
- Manage personal and team calendars to ensure proper coverage.
- Rotate 24-hour on-call with other staff, as assigned, responding to customer telephone inquiries and orders after normal business hours which may or may not result in coming in to work.
- Execute other office duties and accounting inquires, as assigned.
Requirements:
- High School Diploma or Equivalent
- 2 + years in a customer service, tissue bank, or account management setting
- Proficiency in Microsoft Office applications, specifically Excel and Outlook
Preferred Experience:
- Some college education or equivalent experience in customer service training
- Experience in hospital operating room or purchasing functions or in another healthcare setting
- Previous lead generation experience
- Experience working with direct or independent sales representatives
- End-user ERP/CRM experience
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Employment Opportunity/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The International Manager is responsible for business activities associated with the promotion and distribution of Allografts for outside the United States (OUS). Will work to grow the International business base by establishing new distributor opportunities and expand product line offerings with existing distributors. Will establish strong and ongoing business relationships with international customers.
Essential Duties and Responsibilities:
- Manage and support initiatives for OUS Independent Reps to achieve distribution objectives.
- Establish, develop and negotiate contracts, pricing and agreement terms. Develop and perform education, training, literature search, wet labs for distributor representatives. Meet with Surgeons to discuss features and benefits of AlloSource products.
- Expand allograft distribution of products in assigned territories.
- Identify and develop new business prospects and line extension opportunities into active distribution.
- Represent AlloSource at National/International industry meetings, workshops, customer visits and presentations.
- Perform translations to and from Spanish for business documents. Proficiency in Spanish is required.
- Perform Data Trending, Analysis and forecasting for International business.
- International travel up to 50% will be required.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree, preferably in business or life sciences
- 7-10 years’ experience in a business/customer development, customer/field service, sales or product management role.
- 2+ years in a tissue banking, medical device, or other regulated industry.
- 2+ years’ leading projects, continuous process improvements
- Fluency in Spanish (Reading, Writing, Conversational, Presentation)
- Advanced proficiency in Microsoft office application skills; including Word, Excel, and Power Point.
Skills Required:
- Ability to present, create and translate medical/regulatory material into Spanish.
- Establish strong and ongoing business relationships with customers.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The International Manager is responsible for business activities associated with the promotion and distribution of Allografts for outside the United States (OUS). Will work to grow the International business base by establishing new distributor opportunities and expand product line offerings with existing distributors. Will establish strong and ongoing business relationships with international customers.
Essential Duties and Responsibilities:
- Manage and support initiatives for OUS Independent Reps to achieve distribution objectives.
- Establish, develop and negotiate contracts, pricing and agreement terms. Develop and perform education, training, literature search, wet labs for distributor representatives. Meet with Surgeons to discuss features and benefits of AlloSource products.
- Expand allograft distribution of products in assigned territories.
- Identify and develop new business prospects and line extension opportunities into active distribution.
- Represent AlloSource at National/International industry meetings, workshops, customer visits and presentations.
- Perform translations to and from Spanish for business documents. Proficiency in Spanish is required.
- Perform Data Trending, Analysis and forecasting for International business.
- International travel up to 50% will be required.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree, preferably in business or life sciences
- 7-10 years’ experience in a business/customer development, customer/field service, sales or product management role.
- 2+ years in a tissue banking, medical device, or other regulated industry.
- 2+ years’ leading projects, continuous process improvements
- Fluency in Spanish (Reading, Writing, Conversational, Presentation)
- Advanced proficiency in Microsoft office application skills; including Word, Excel, and Power Point.
Skills Required:
- Ability to present, create and translate medical/regulatory material into Spanish.
- Establish strong and ongoing business relationships with customers.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The International Manager is responsible for business activities associated with the promotion and distribution of Allografts for outside the United States (OUS). Will work to grow the International business base by establishing new distributor opportunities and expand product line offerings with existing distributors. Will establish strong and ongoing business relationships with international customers.
Essential Duties and Responsibilities:
- Manage and support initiatives for OUS Independent Reps to achieve distribution objectives.
- Establish, develop and negotiate contracts, pricing and agreement terms. Develop and perform education, training, literature search, wet labs for distributor representatives. Meet with Surgeons to discuss features and benefits of AlloSource products.
- Expand allograft distribution of products in assigned territories.
- Identify and develop new business prospects and line extension opportunities into active distribution.
- Represent AlloSource at National/International industry meetings, workshops, customer visits and presentations.
- Perform translations to and from Spanish for business documents. Proficiency in Spanish is required.
- Perform Data Trending, Analysis and forecasting for International business.
- International travel up to 50% will be required.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree, preferably in business or life sciences
- 7-10 years’ experience in a business/customer development, customer/field service, sales or product management role.
- 2+ years in a tissue banking, medical device, or other regulated industry.
- 2+ years’ leading projects, continuous process improvements
- Fluency in Spanish (Reading, Writing, Conversational, Presentation)
- Advanced proficiency in Microsoft office application skills; including Word, Excel, and Power Point.
Skills Required:
- Ability to present, create and translate medical/regulatory material into Spanish.
- Establish strong and ongoing business relationships with customers.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
-
The International Manager is responsible for business activities associated with the promotion and distribution of Allografts for outside the United States (OUS). Will work to grow the International business base by establishing new distributor opportunities and expand product line offerings with existing distributors. Will establish strong and ongoing business relationships with international customers.
Essential Duties and Responsibilities:
- Manage and support initiatives for OUS Independent Reps to achieve distribution objectives.
- Establish, develop and negotiate contracts, pricing and agreement terms. Develop and perform education, training, literature search, wet labs for distributor representatives. Meet with Surgeons to discuss features and benefits of AlloSource products.
- Expand allograft distribution of products in assigned territories.
- Identify and develop new business prospects and line extension opportunities into active distribution.
- Represent AlloSource at National/International industry meetings, workshops, customer visits and presentations.
- Perform translations to and from Spanish for business documents. Proficiency in Spanish is required.
- Perform Data Trending, Analysis and forecasting for International business.
- International travel up to 50% will be required.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree, preferably in business or life sciences
- 7-10 years’ experience in a business/customer development, customer/field service, sales or product management role.
- 2+ years in a tissue banking, medical device, or other regulated industry.
- 2+ years’ leading projects, continuous process improvements
- Fluency in Spanish (Reading, Writing, Conversational, Presentation)
- Advanced proficiency in Microsoft office application skills; including Word, Excel, and Power Point.
Skills Required:
- Ability to present, create and translate medical/regulatory material into Spanish.
- Establish strong and ongoing business relationships with customers.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Sr Quality System Specialist will serve as the Quality Subject Matter Expert and Trainer for specific processes within the Quality System. Makes decisions based upon knowledge and experience, with regulatory compliance and the integrity of AlloSource at the forefront of consideration. They oversee, manage, and maintain a specific process within the Quality System (i.e., CAPA, NC, Change Control, Document Control, Training Compliance, Quarantine, Equipment Management), and provide guidance and advice to AlloSource personnel related to that system. Identifies and resolves training discrepancies, and evaluate, recommend, and implement improvements for the department’s processes, based on standards & regulations, change controls, corrective & preventive actions, and process improvement projects.
Essential Duties and Responsibilities:
- Administer AlloSource’s Quality Management System (QMS) Process.
- Serve as the organization’s system expert for representative system during internal and external audits.
- Perform regular audits of Quality System Process to ensure system processes are operating in accordance with controlled procedures
- Initial point of contact for end users in terms of document control, training, system functionality, process set up requirements, and resolution of discrepancies.
- Review submissions to Quality Management System (QMS) for spelling, punctuation, formatting and assure appropriate review and approval.
- Perform system configuration updates
- Manage and maintain updates to the system.
- Ensure data integrity and document/file accessibility.
- Ensure data adheres to company policy and meets regulatory requirements.
- Approve and perform system configuration administrative updates
- Draft detailed validation testing protocols outlining system requirements, when needed.
- Serve as the technical expert for a specific Quality Management System process.
- Provide a central contact point for all document control issues, support, and ongoing management of the system.
- Effectively train, mentor and advise all company personnel on the specified Quality Management System.
- Address end user questions promptly with a professional and courteous demeanor.
- Confer with document owners and department managers to establish process set-up requirements and resolve discrepancies as needed.
- Manage and maintain specified QMS related policies and procedures.
- Establish and implement policies and procedures and update them as they evolve.
- Communicate issues related to the QMS to management as needed.
- Provide periodic productivity and compliance reports to Management, and compile/analyze data presented at Quarterly Management Review meetings.
- Serve as the Business Process Owner of the specified Quality Management System.
- Oversee and implement improvements/upgrades to the system
- Evaluate and enhance current processes in all areas of the company for improved efficiency, automation and increased productivity.
- Lead correspondence of the automated Quality Management Systems (SmartSolve) with the service provider.
- Create User requirements specifications
- Prepare and execute validation testing protocols
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
- Oversee execution of validation testing and analyze results of pre-determined testing criteria.
Requirements:
- Bachelor’s degree in biological sciences, or similar field. In lieu of degree, 7 years’ working in an FDA regulated industry.
- Successful completion of AATB Certification required within one year of accepting role.
- 5 years’ experience working with quality records in an FDA regulated industry.
- 3 years’ working with specified QMS.
- 3 years’ technical writing experience.
- Advanced proficiency in Microsoft Applications, specifically Excel, Word and Outlook.
Preferred Experience:
- AATB Certification
- ASQ Certifications
- Quality Assurance/Regulatory Affairs experience in an FDA regulated manufacturing or other technical environment.
- Experience with Pilgrim SmartSolve Quality Management System software.
Skills Required:
- Able to read, speak English fluently.
- Able to evaluate procedures for format and completeness.
- Able to schedule, coordinate and prioritize activities.
- Able to effectively interact and communicate with diverse audiences.
- Able to perform repetitive tasks consistently with maximum attention to detail.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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Ensure that the regulatory requirements and company organizational goals are effective and in compliance. Provide expertise and guidance regarding domestic and international regulatory and quality requirements needed to meet product development projects, complaints, adverse reactions/events, field actions, regulatory reporting, internal and external auditing, document preparation, performance metrics and review of certain controlled documents. This position also provides guidance to AlloSource customers and AlloSource personnel.
Essential Duties and Responsibilities:
- Develop, implement, and maintain procedures in support of regulatory compliance.
- Assist with the development and implementation of regulatory strategies for existing, new and modified products.
- Provide review and approval of product and process changes, as required, to ensure compliance with regulatory requirements.
- Assist in developing and documenting sound regulatory decisions and justifications and advising organization on impact of changing regulations. Interpret product, policy and process changes to ensure compliance with regulatory requirements.
- Assist with the creation and maintenance of regulatory documents and claims, and up-to-date (regulatory changes, business changes, new indications) labeling for products.
- Review and approval of labeling and marketing collateral to ensure substantiation of claims, adequate information, and cautions/warnings are present and that all labeling is in conformance to regulatory requirements in accordance with Federal, state, and other applicable regulatory and quality requirements.
- Assist with the timely preparation and submission of domestic regulatory submissions (pre and post market), and submission of Technical Files and/or international regulatory submissions, as well as internal regulatory file documentation, ensuring they meet appropriate standards and content requirements.
- Oversee Complaint Handling, Adverse Reaction/Event Reporting, Deviation reporting, Recall, and Regulatory License/Registration systems.
- Oversee internal audit system (Schedule, create checklist, communication, opening meetings, conduct audits, closing meetings, creating audit report, maintain internal/external audit files and records, and overseeing corrective actions.)
- Host customer audits (plan, document and act as primary contact) and respond to audit findings.
- Ensure completion of customer quality/regulatory surveys, maintain survey files.
- Develop/provide reports for applicable quality metrics.
- Oversee regulatory audits & responses in cooperation with, Regulatory and Quality Leadership.
- Provide guidance to staff in Regulatory and inspection matters.
- Assist as a resource in Regulatory and Quality department planning and budgeting.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree in Regulatory Affairs, Life Sciences, or a related field
- 5-7 years’ regulatory/quality experience in an FDA regulated industry in the medical product space (ex: tissue banking, medical device, biologics or pharmaceutical)
- 3 years’ supervisory experience in an FDA regulated environment in the medical product space.
- Previous experience preparing and submitting regulatory product submissions (i.e. TRG, 510(k), PMA, IND, BLA)
- Direct experience with multiple Quality Systems and Regulatory Affairs processes, e.g. CAPA, Complaints, Post-market reporting, product development, pre-market regulatory submissions
- Experience working in or managing cross-functional teams
- Previous audit participation and/or oversight of internal audits, regulatory audits, or supplier audits
Skills Required:
- Must be competent in conducting regulatory research, reading and interpreting regulatory documents.
- Requires excellent written and verbal communication skills, business savvy, and ability to work with staff from all levels of the organization.
- This position requires a high degree of discretion and judgment in carrying out the job tasks and responsibilities. As this job functions with a very high degree of independence, the incumbent is expected to make decisions based upon knowledge and experience, with the safety of customers and the safety and integrity of AlloSource always at the forefront of consideration.
- This position will generate as well as have direct access to highly confidential AlloSource information such as IP, audit reports, new product ideas/protocols, and contracts.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.