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The Operations Production Technician (OPT) is responsible for safely and aseptically processing human tissue and cell products, and decontaminating, sterilizing reusable equipment and supplies. The OPTs perform responsibilities according to SOPs, WIs, equipment specifications and product specifications. Depending on the product/process, the OPT may utilize various tools, equipment, machinery, and chemicals. This position works in a Controlled Work Area (CWA).
Essential Duties and Responsibilities:
- Adhere to aseptic technique and processing practices per applicable standards.
- Interpret applicable product specifications and perform tasks according to established procedures and company expectations.
- Complete accurate processing records in accordance with Good Documentation Practices.
- Adhere to and promote proper practices and techniques which are consistent with current Standard Operating Procedures/work instructions, training requirements, safety practices and company policies.
- On a rotating schedule this position will work on company observed holidays.
- Overtime and call-in work will be determined as needed.
Pay: $18/hr plus a shift differential for night and weekend shift positions
Shift: Friday-Sunday; 6:00am - 6:30pm
Benefits: 20 days PTO, 9 Holidays, Retirement Plan, onsite Health Care clinic, Wellness Program, School Loan Repayment Program, Tuition Assistance and much more!
Requirements:
- HS Diploma or equivalent
- Minimum 1 year formal work experience within a company requiring strict adherence to policies and procedures.
- Ability to read and comprehend detailed procedures, written and verbal instruction in English.
- Ability to conduct basic math calculations to determine dimensions, sizes, quantities, etc.
- Proficiency in Microsoft applications, specifically Excel, Word and Outlook, as well as navigating computer databases and systems.
Preferred Requirements:
- Experience performing aseptic technique in medical or laboratory environment
- Previous FDA and/or Tissue Banking experience
- Previous tissue/cell processing experience
- Bachelor’s degree in Life Sciences or related field
- AATB and/or CTBS certification
- Certification in Sterile Processing and Distribution (CSPD)
Physical Requirements:
- Lift up to 50 lbs (10lbs continuously), bend, stand, twist, push, pull, manual dexterity, visual acuity, type, repetitive motion of wrist and shoulder.
- Will be exposed to florescent lighting, dust, fumes, chemicals, biohazardous materials, Aseptic environment, working in confined spaces, wearing personal protective equipment, and sharp tools/instruments.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Operations Production Technician (OPT) is responsible for safely and aseptically processing human tissue and cell products, and decontaminating, sterilizing reusable equipment and supplies. The OPTs perform responsibilities according to SOPs, WIs, equipment specifications and product specifications. Depending on the product/process, the OPT may utilize various tools, equipment, machinery, and chemicals. This position works in a Controlled Work Area (CWA).
Essential Duties and Responsibilities:
- Adhere to aseptic technique and processing practices per applicable standards.
- Interpret applicable product specifications and perform tasks according to established procedures and company expectations.
- Complete accurate processing records in accordance with Good Documentation Practices.
- Adhere to and promote proper practices and techniques which are consistent with current Standard Operating Procedures/work instructions, training requirements, safety practices and company policies.
- On a rotating schedule this position will work on company observed holidays.
- Overtime and call-in work will be determined as needed.
Pay: $18/hr plus a shift differential for night and weekend shift positions
Shift: Monday-Thursday; 5:30am - 4:00pm
Benefits: 20 days PTO, 9 Holidays, Retirement Plan, onsite Health Care clinic, Wellness Program, School Loan Repayment Program, Tuition Assistance and much more!
Requirements:
- HS Diploma or equivalent
- Minimum 1 year formal work experience within a company requiring strict adherence to policies and procedures.
- Ability to read and comprehend detailed procedures, written and verbal instruction in English.
- Ability to conduct basic math calculations to determine dimensions, sizes, quantities, etc.
- Proficiency in Microsoft applications, specifically Excel, Word and Outlook, as well as navigating computer databases and systems.
Preferred Requirements:
- Experience performing aseptic technique in medical or laboratory environment
- Previous FDA and/or Tissue Banking experience
- Previous tissue/cell processing experience
- Bachelor’s degree in Life Sciences or related field
- AATB and/or CTBS certification
- Certification in Sterile Processing and Distribution (CSPD)
Physical Requirements:
- Lift up to 50 lbs (10lbs continuously), bend, stand, twist, push, pull, manual dexterity, visual acuity, type, repetitive motion of wrist and shoulder.
- Will be exposed to florescent lighting, dust, fumes, chemicals, biohazardous materials, Aseptic environment, working in confined spaces, wearing personal protective equipment, and sharp tools/instruments.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Customer Success Coordinator strengthens and develops relationships with customers by providing product expertise, focusing on timely and consistent communication, and meeting all customer needs. This position promotes a team-based approach to customer satisfaction, loyalty, retention and the overall customer experience. This position performs cross functional duties including distribution inventory control, and equipment monitoring and maintenance.
Essential Duties and Responsibilities:
- Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction.
- Build and maintain strong, long-lasting customer relationships within the assigned region. Operate as the lead point of contact for any related matter. Support the Area manager with general operations to help reach the team’s objectives.
- Partner directly with independent reps and contract customers to reserve allografts for surgery needs while managing commission coding.
- At the direction of sales staff, contact existing and prospective customers to promote AlloSource allografts and provide feedback to sales staff.
- Ensure the timely and successful delivery of service according to customer needs and objectives. Anticipate and fulfill those needs while determining the appropriate actions in regard to availability of our products.
- Field product or service problems by clarifying the customer's issue through active listening. Collaborate with team leadership to identify the root cause, and the best solution to resolve the problem to the customer’s satisfaction. Expedite the resolution and follow up to ensure the customer’s needs have been met. Initiate complaint investigations.
- Accurately create and maintain customer accounts. Confirm all orders are entered precisely to the needs of the customer and track wins/losses on all entered orders.
- Obtain and evaluate all relevant information to handle product and service inquiries. Record and maintain key account information in the CRM notes and call log system.
- Process product orders, returns and credits. Facilitate shipment needs, coordinate transportation and provide pricing and delivery information to customers.
- Assist in the management of consignment and trial-based inventories in assigned areas. Support the area managers with quarterly cycle counts.
- Adhere to and promote proper practices and techniques consistent with current operating procedures, training requirements, safety practices and company policies. Train to company policy and procedure revisions by the assigned due dates, and remain compliant with changes to company policy and procedure.
- Participate in educational opportunities, and demonstrate continuous expansion of product knowledge.
- Embrace a team-based mentality and willingness to assist peers, when needed. Communicate and coordinate with colleagues as necessary. Assist in training and mentoring newer team members to perform work activities such as using applications and sharing product knowledge. Contribute to team efforts by helping to achieve team and company objectives.
- Research inventory to confirm product availability relative to customer needs. Use reporting tools and product knowledge to communicate product availability and offer alternatives to the customer as needed.
- Manage personal and team calendars to ensure proper coverage.
- Rotate 24-hour on-call with other staff, as assigned, responding to customer telephone inquiries and orders after normal business hours which may or may not result in coming in to work.
- Execute other office duties and accounting inquires, as assigned.
- Process incoming and outgoing shipments; prepare packages for shipping; maintain records; check invoices and bills of lading; arrange for transportation; track shipments providing re-routing or expediting service as needed.
- Receive, Store, Reallocate and Cycle Count Inventory. Maintain relevant quantity of inventories in warehouse. Disposition product to quarantine when applicable.
- In conjunction with Equipment Management, maintain office and tissue storage and monitoring equipment as well as associated records.
Requirements:
- High School Diploma or Equivalent
- Proficiency in Microsoft Office applications
- 2+ years tissue bank, customer service, or account management experience
Preferred Experience:
- Some college education or equivalent experience in customer service training
- Experience in hospital operating room or purchasing functions or in another healthcare setting
- Previous lead generation experience
- Experience working with direct or independent sales representatives
- End-user ERP/CRM experience
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Quality Control Technician has the responsibility and authority to approve or reject tissue, as well as discontinue Processing and/or release of tissue. Responsible for handling technical aspects of AlloSource’s Quality Control Program within the Controlled Work Area, Donor Receiving, Vessel Manufacturing, and Final Labeling. This includes the review of processing records, completion of quality documents, and visual inspections of in process and final labeled tissue, in accordance with all applicable regulatory standards. Frequent communication with multiple departments is an integral part of the job.
Essential Duties and Responsibilities:
- Evaluate session/batch records and outputs for approval and ensure that any corrections are identified and completed prior to acceptance. (Move to TE after Osteocel, DeNovo, VersaWrap).
- Assist Management in collection of data, analysis of data, and report development.
- Uses critical thinking skills to coordinate decisions for corrections, implements correction or elevates as necessary.
- In-process CWA Rework evaluation and disposition.
- Completes NC investigations, Case Entry and Incident Reporting.
- Review of DCR reports/request corrections as needed.
- Identifies areas for process improvement, completes change control process to implement process improvements.
- Observe and/or audit in-process Production to verify specification and work instruction adherence, and communicate required adjustments to those responsible.
- Maintain safe work environment by following procedures and wearing appropriate PPE.
- Involved in making quality decisions about products based on requirements outlined in SOPs, WIs, and Specs.
- Participate in projects impacting production, inventory or evaluation and maintain consistent cross-functional communication with all departments, shifts and management.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- High School diploma or equivalent
- 2-3 years’ Quality Assurance or Quality Control experience working in a regulated industry
- Proficiency in Microsoft Office applications
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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Technician, AV Access will be responsible for handling technical aspects of the Human Vascular Graft Manufacturing Process and Cell Expansion Process including bioreactor set up and maintenance, media feeds, cell inoculation, cell passage, media preparation, tubing manifold assembly, tissue storage, packaging, labeling, and quality control in accordance with current Good Tissue Practices (cGTP), current Good Manufacturing Practices (cGMP), Standard Operating Procedures, Work Instructions, and Product Specifications, in a cleanroom environment.
Essential Duties and Responsibilities:
- Adhere to standardized, hands on technical training in accordance with current and revised SOPs, established work instructions and product specifications.
- Complex vessel bioreactor setup and technical maintenance, media feeds, media preparation, decellularization of vessels using automated Decelluralization machine, packaging, labeling and sterilization of final product using the Steris VHP machine.
- Continuous monitoring of many vessels to ensure proper and consistent growth with QC testing to ensure final graft functionality.
- Strong aseptic technique in a Biological Safety Cabinet.
- Proficiently perform thaws, media feeds, cell counting, cell passage, and media preparation.
- Accurately record processing data and information in accordance with cGMP and cGTP guidelines.
- Accountable for conducting oneself in a manner that represents the company’s guiding principles.
- Accurately document material transactions and physically transfer product to designated storage locations.
- Clean, organize, and maintain processing work areas as required by SOPs and work instructions.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
- Based on tenure in the department, train and develop manufacturing skills of junior technicians with guidance from the AV Access Trainer.
- Perform on a regular basis, with strong scientific understanding, the following scientific techniques, not limited to: osmolality testing, blood gas analysis, and bioreactor pressure testing.
- Overtime and Holiday availability, as required.
- Input on quality and operational disruptions.
- Assist on projects of moderate scope including operational excellence, safety, authoring procedures under guidance.
Requirements:
- 4 year college degree in Life Science field or in place of college degree, 3 years of laboratory cellular or biotechnology experience with high school diploma or equivalent
- 2 + years’ experience in lab or aseptic environment
- Demonstrated knowledge of aseptic technique and good documentation practices
- Proficiency in Microsoft applications, specifically Excel, Word and Outlook
Physical Requirements:
- Lift up to 50 lbs (10lbs continuously), bend, stand, twist, push, pull, manual dexterity, visual acuity, type, repetitive motion of wrist and shoulder.
- Will be exposed to florescent lighting, dust, fumes, chemicals, biohazardous materials, Aseptic environment, working in confined spaces, wearing personal protective equipment, and sharp tools/instruments.
Preferred Experience:
- 3 years’ experience in a lab or aseptic environment and Good Manufacturing Practices
Shift: Monday-Friday; 6:30am - 3:30pm
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Shipping Coordinator facilitates proper distribution of packages, playing an essential role in supporting Customer Service, Inventory Associates/Coordinators, Satellite Offices, and internal and external customers. The Shipping Coordinator is also responsible for the order and purchase of shipping supplies for Customer and Business Development. This employee ensures appropriate distribution through proper packaging and shipping methods for packages and mail, resulting in accurate and timely delivery.
Essential Duties and Responsibilities:
- Manages all outgoing shipments thru Fed Ex, UPS, USPS and various couriers, to include; preparing merchandise for shipping, ensuring appropriate quality/regulated documents included in shipments, coordinating international shipments, constant internal and external communication to ensure shipment delivery accuracy, as well as troubleshoot and file claims for lost/damaged packages.
- Operates and maintains shipping computer equipment and database.
- Orders shipping supplies, quality documents and regulated shipping labels needed for shipments and maintains appropriate par levels of shipping supplies. Allocates shipping supplies to satellite offices as requested.
- Record Custodian - Archiving of shipping and customer service files annually and maintains shipping records for billing and POD.
- Provides costs analysis of shipping fees for cost effective shipping and works with Finance for proper use of internal departmental billing.
- Follows all cooler validations and regulated packing configurations as defined in department SOPs.
- Checks and monitors weather throughout the U.S. and alerts sales force and satellite offices of adverse weather.
- Assists with mentoring and training Distribution and Inventory Associates on shipping duties.
- Assist the Distribution Supervisor and/or Director of Customer Service with department projects, when needed.
- Adhere to and promote proper practices and techniques with are consistent with current operating procedures, training requirements, safety practices, and company policies.
Requirements:
- High School diploma or equivalent
- 2-3 years’ experience in a shipping/receiving role with frequent internal/external customer interaction
Preferred Experience:
- Knowledge and use of FedEx Ship Manager Software to process domestic and international shipments
- Knowledge and use of USPS metering equipment
- 1 year shipping experience in tissue banking industry
- Proficiency in Microsoft Office applications
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The primary duty of the Receiving Inspection Technician is to perform inspection of incoming materials to a defined specification, for use in the manufacturing of Finished Goods at AlloSource. Frequent communication with multiple departments is an integral part of the job.
Essential Duties and Responsibilities:
- Inspects purchased supplies and materials for conformity to standards, specifications, and processing requirements
- Inspects purchased supplies and materials for proper identity and dimensions using such measuring devices such as micrometers, gauges, and calipers.
- Makes pass/fail decisions on inspected supplies and materials
- Issues Discrepant Material Reports for all nonconforming Supplies and Materials found during inspection process.
- Quarantine nonconforming material and follows through resolution process in a timely manner.
- Performs pre-audit inspections of all areas where materials are stored to ensure compliance
- Works across multiple departments to resolve issues and communicate material availability
- Collect and trend metrics pertaining to Supplies and Materials.
- Request Certificates of Quality for Supplies and Materials as needed.
- Recognizes needs for corrections and elevates potential concerns to the department supervisor.
- Assist in the writing and updating of inspection procedures and specifications.
- Participate in projects impacting production, inventory or evaluation of materials, and maintain consistent cross-functional communication with all departments, shifts and management.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- High School diploma or equivalent
- 2 years’ experience working in a regulated environment
- A working understanding of Quality systems, FDA regulatory requirements, and AATB Standards
- Proficiency in Microsoft Office applications
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Preferred Experience:
- AATB certification
- ASQ Quality Auditor
- Previous Quality Control experience
- Previous Auditing experience
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Business Systems Architect sets the direction and establishes the approach for integrating information applications and programs within the Cell Research Business. They address and solve business, information, and technology related opportunities and problems as well as integrate strategies across multiple projects to ensure alignment with business strategies, drivers, and management priorities. Designs and defines information technology (IT) system architecture for integration. Participates in discovery, documentation, validation and refinement of solutions while considering opportunities for standard solutions and technologies.
Essential Duties and Responsibilities:
- Evaluate the Cell Research business requirements to develop an ongoing technology vision/strategy.
- Partner with business leaders to understand the business strategy, of Cell Research, and be able to convert that strategy into an ongoing technology vision/strategy that support the needs of the business.
- Create and maintain the architectural standards, guidelines, and best practices which enable teamwork and synergy.
- Develop and maintain the enterprise architecture and coordinate all enterprise architecture plans and activities
- Provide thought leadership for how the architecture of the systems must evolve to meet the needs of the business
- Align business initiatives with the enterprise architecture
- Work cross functionally to help deploy customized solutions including a customer portal, reports, data warehouse, and queries needed to make business decisions.
- Lead the effort to configure the existing ERP system (Epicor) that will meet the business and operational need of Cell Research specifically focused on Inventory Management, Production, Sales and Distribution.
- Develop requirements documents for custom system solutions needed and oversee the design, implementation, maintenance of the systems provided by AlloSource or outside contractor
- Develop short-term and long-term strategic roadmaps for investment in technologies which will provide increased leverage and scale to the Cell Research business.
- Write and Interpret SQL queries to find and maintain the data that users need. Format these queries into reports that can be used for the business.
- Develop and maintain system rules to accurately create and maintain enterprise resource planning data related to the New Product Master Request and Change process.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree in Computer Science, Management Information Systems or related field
- In lieu of degree, 7+ years’ experience working with manufacturing ERP modules
- 4-5 years’ Enterprise System application support and manufacturing ERP experience
- 1-2 years’ SQL and SSRS experience
- Minimum 3 years business systems analysis experience
- Enterprise Requirements Planning (ERP), supply chain, and Information Technology experience
- Project Management – successful completion of complex development projects
- Business process analysis and design
- Proficiency in Microsoft Office applications
Preferred Experience:
- Project Management Professional (PMP) certification
- Experience in Tissue Bank/ Medical Device/ Biotechnology Industry, or another FDA regulated environment
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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Must comply and ensure adherence with FDA, CGTP, OSHA, AlloSource SOPs, work instructions & procedures, proper practices and techniques, AATB standards, and applicable company policies, training requirements, safety practices and regulatory requirements that are applicable to the job responsibilities.
Summary
The Biologics Specialist (BS) will support and manage the AlloSource surgical product lines within an assigned regional territory while actively driving sales initiatives. The BS is required to develop and execute a business plan while maximizing growth within AlloSource’ surgical product platform. This includes working with their Area Manager, Independent Agents, OEM Partners, Surgeons, OR staff, Materials Management, Procurement, and other stakeholders throughout various aspects of the product sales cycle.
Essential Duties and Responsibilities:
- Drive and support sales of AlloSource surgical products through hospital inpatient/outpatient, hospital surgery center, and ambulatory surgery center sites of care throughout a defined territory.
- Conduct presentations, training, and support of all AlloSource surgical products to key customer stakeholders, OEM Customers and Independent Distributers.
- Act as product expert for defined area.
- Provide technical support to customers around surgical (& non-surgical) products & techniques.
- Observe surgery routinely and report on key issues, trends, competitor efforts, or results of alternate methods.
- Work in alignment with sales management to close business effectively.
- Staff conventions, bio-skills & cadaveric programs in the area, regionally and nationally as scheduled.
- Routinely report to management on sales, opportunities, competitive threats, and territory trends.
- Overnight travel required- up to 70%
- Must live within 60 miles of a major airport.
- Driving is an essential function of this position.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree
- In lieu of degree, 7 years’ related experience
- 3-5 years’ sales and/or marketing experience in medical, surgical, implantable and/or disposable products within a hospital, surgery center or physicians’ office setting.
- Proficiency in Microsoft Office applications
Preferred Experience:
- Experience selling within the Spine, Orthopedic/Sports/Foot and Ankle/Osteobiologics markets
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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Receptionist plays a key role creating a positive image of AlloSource to the public. Primary duties include handling telephone switchboard for entire company, greeting and check-in of building guests. Secondary duties include mail distribution and mailbox maintenance, maintain company telephone list, and general support of office staff as needed.
Essential Duties and Responsibilities:
- Answer multi-phone lines and transfer to appropriate staff.
- Receive, sort and distribute mail and incoming faxes and maintain employee mailboxes.
- Greet guests upon arrival, ensure they sign-in and notify appropriate employee of their arrival.
- Support all departments with various clerical requests, as needed.
- Update and keep current company phone directory.
- Process Accounting invoices for mailing as needed.
- Maintain security by following safety procedures.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- High School diploma or equivalent
- 1-2 years’ general reception/office experience
- Proficiency with Microsoft Office applications
Preferred Experience:
- 3+ years’ general reception/office experience
Hours: Monday-Friday; 12:00pm - 5:00pm (part-time)
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Operations Production Technician (OPT) is responsible for safely and aseptically processing human tissue and cell products, and decontaminating, sterilizing reusable equipment and supplies. The OPTs perform responsibilities according to SOPs, WIs, equipment specifications and product specifications. Depending on the product/process, the OPT may utilize various tools, equipment, machinery, and chemicals. This position works in a Controlled Work Area (CWA).
Essential Duties and Responsibilities:
- Adhere to aseptic technique and processing practices per applicable standards.
- Interpret applicable product specifications and perform tasks according to established procedures and company expectations.
- Complete accurate processing records in accordance with Good Documentation Practices.
- Adhere to and promote proper practices and techniques which are consistent with current Standard Operating Procedures/work instructions, training requirements, safety practices and company policies.
- On a rotating schedule this position will work on company observed holidays.
- Overtime and call-in work will be determined as needed.
Pay: $18/hr plus a shift differential for night and weekend shift positions
Shift: Monday-Thursday; 1:30pm - 12:00am
Benefits: 20 days PTO, 9 Holidays, Retirement Plan, onsite Health Care clinic, Wellness Program, School Loan Repayment Program, Tuition Assistance and much more!
Requirements:
- HS Diploma or equivalent
- Minimum 1 year formal work experience within a company requiring strict adherence to policies and procedures.
- Ability to read and comprehend detailed procedures, written and verbal instruction in English.
- Ability to conduct basic math calculations to determine dimensions, sizes, quantities, etc.
- Proficiency in Microsoft applications, specifically Excel, Word and Outlook, as well as navigating computer databases and systems.
Preferred Requirements:
- Experience performing aseptic technique in medical or laboratory environment
- Previous FDA and/or Tissue Banking experience
- Previous tissue/cell processing experience
- Bachelor’s degree in Life Sciences or related field
- AATB and/or CTBS certification
- Certification in Sterile Processing and Distribution (CSPD)
Physical Requirements:
- Lift up to 50 lbs (10lbs continuously), bend, stand, twist, push, pull, manual dexterity, visual acuity, type, repetitive motion of wrist and shoulder.
- Will be exposed to florescent lighting, dust, fumes, chemicals, biohazardous materials, Aseptic environment, working in confined spaces, wearing personal protective equipment, and sharp tools/instruments.
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Sr. Procurement Manager is responsible for optimizing company spend and total cost of ownership while mitigating supply related risks. This position will manage sourcing, supplier relationships and performance, contract negotiations and life cycle, and the acquisition of goods and services while ensuring adherence to financial regulatory compliance standards. Responsibility includes workforce management of the Procurement department. Will identify and implement business improvement initiatives and policies that support the overall corporate objectives as it relates to supply chain activities. This position works in conjunction with relevant internal stakeholders, such as Supplier Quality, Planning, Production, R&D, IT and Facilities.
Essential Duties and Responsibilities:
Strategic Sourcing
- Partner with Department Leaders to implement strategic sourcing for their areas to save them time, take advantage of existing supplier relationships, negotiate pricing and terms, and assist with initial orders.
- Lead a centralized supplier selection process that includes supplier sourcing, RFI/RFP/RFQ, supplier selection, contract negotiation, supplier set up and implementation.
- Identifies risk with sole and single source suppliers and develops mitigation plans to ensure supply continuity.
Purchasing
- Implement a centralized Procurement strategy to provide improved visibility to spend across the organization and track Total Costs for Procure to Pay.
- Identify, evaluate, and capitalize on opportunities to reduce procurement and purchasing costs, working capital management by establishing contracts that improve the organization's buying power and patterns.
- Responsible for corporate P-Card program – policy, spend analysis, and compliance.
- Ensure Procurement functions are administered efficiently, cost effectively, and in accordance with established company policies and procedures, as well as compliance with all regulations, including FDA, Import/Export Compliance, and Quality.
- Maintain and assure accuracy of all required reporting, documentation and/or recordkeeping, to include vendor set up and maintenance.
- Research and analyze spend data to identify cost savings opportunities.
- Implement and manage a requisition system and ERP Purchasing module.
- Resolve any purchasing discrepancies, tracks and trends purchasing activity, and identifies and alleviates potential risk for all supply management streams.
- Establish and maintains communication channels across various departments to support purchasing activities and ensure ongoing operational activities.
- Develop and manage Preferred Suppliers list and partner with Supplier Quality to add to Approved Supplier list
- Responsible for Corporate Procurement Policy and compliance. Transform current procurement policies, procedures and programs with a focus on their ability to enhance organizational value and efficiency; meet regularly with respective departments regarding procurement for their understanding and/or recommendations to enhance policies, procedures and develop, communicate and implement new/revised policies, procedures and programs as needed.
Supplier Relationship Management
- Work collaboratively with the Supplier Quality Engineer to assure supplier regulatory compliance and quality are evaluated and met.
- Develop and maintain supplier evaluation system including supplier performance scorecard and review performance of suppliers at regular intervals and suggest action in terms of performance, cost or quality
- Execute strategy for a comprehensive Approved Supplier List based on the spend analysis and quality requirements
- Research and oversee suppliers to ensure that supplies, equipment, and services are of acceptable quality, competitively priced, and delivered timely. Establish and maintain updated lists of alternate vendors.
- Evaluate suppliers through methods such as supplier visitations and various objective performance measurements, including on-time delivery, service performance, and price performance
Contract Management
- Implement and manage a Supplier Contracts database, including workflow for review and approval.
- Set the strategy around the contracts and purchasing function in order to include requirements for establishing contracts, content of contracts, parameters of negotiation, extent of contractor/supplier reviews, optimizing leverage of spending, and implementing appropriate approval levels, etc.
- Negotiate and execute contracts between AlloSource and suppliers for new and existing products
- Collaborate with AlloSource General Counsel to interpret contract provisions and review contracts for accuracy and changes prior to bid and renewal
Workforce Management
- Manage and develop purchasing department thru utilization of the organization’s talent management model.
- Responsible for measuring performance for Procurement Team through coaching and KPI’s.
- Responsible for building a high performing team that will meet company goals of cost savings, supplier value-add, and supply management.
- Create a team environment that promotes employee engagement, professional development, and continuing education
Requirements:
- Bachelor’s degree
- 10+ years’ strategic purchasing experience, with applicable years of experience within a manufacturing and/or a regulated environment. Strong functional understanding of finance and accounting
- 5 years supervisory experience, preferably within a supply chain environment
- Strong functional understanding of finance and accounting
- ERP utilization and implementation
Preferred Experience:
- Master’s degree
- APICS or ISM certification
- Medical device or health industry experience
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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With little direction and oversight, the Donor Services Analyst develops and prepares existing and new reports for the Donor Relations/Services teams related to OPO/Recovery performance and improvement allowing the organization to make critical business decisions. The Donor Services Analyst manages company-owned recovery equipment and assists with recovery supplies and donor receipt issues.
Essential Duties and Responsibilities:
- Independently gathers and compiles recovery agency data and provides reports to Donor Services/Relations.
- Requires advanced knowledge in Microsoft Excel to develop and create reports that are used to analyzes data to identify trends. The reports will be used for training/education for the recovery agency and for making recommendations for areas of improvement to meet strategic objectives.
- Assists in planning and executing trainings, summits, industry meetings (AOPO), and Partner Days with the recovery agencies and AlloSource personnel.
- Uses strong relationship building skills to work directly with other departments and recovery agencies as support to Donor Services/Relations.
- Manages recovery equipment and repairs.
- Assists with supply or donor shipment opportunities.
- Develops new reports for Management and the Donor Services/Donor Relations teams.
- Represents the Donor Services department in meetings (e.g., skin production meetings, etc.).
- Derives solutions for logistical, report, and supply issues.
- Adheres to and promotes proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
- Infrequent travel may be necessary to support Donor Services/Relations teams.
Requirements:
- High School Diploma
- Certified Tissue Bank Specialist
- 3 years’ experience in the Tissue Banking industry
- Advanced Excel experience to include formulas and pivot tables.
- Strong analytical and critical skills.
- Proficiency in Microsoft Office applications
Preferred Requirements:
- Bachelor’s Degree in Finance, Economics, Business Administration or a related field.
- Medical terminology
- Experience in Healthcare or Medical Device
- 5 years’ work experience at AlloSource/tissue processor or recovery organization
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Performance Excellence Process Specialist supports Performance Excellence in architecting the enterprise-wide approach for defining, maintaining, evaluating and improving business & operational processes. This includes adhering to repeatable approaches for: current state process mapping; future state process modeling; process performance data gathering; conducting best practice & comparator research; pain point analysis; developing process improvement recommendations & countermeasures; and monitoring post-process improvement initiative performance to ensure adoption.
Essential Duties and Responsibilities:
- Actively advances and contributes to the AlloSource Excellence way by contributing to the enterprise-wide approach for defining, maintaining, evaluating and improving business and operational process maps within IBM Blueworks across the enterprise to support business strategies.
- Collaborates with process leaders, owners, and SMEs to define and document current state process maps identifying the challenges/gaps/pain points in order to: 1) define a process map for the first time or 2) design an improved process for implementation.
- Works within IBM Blueworks hierarchy to ensure process maps are generated and maintained within the appropriate spaces ensuring vertical and horizontal integration.
- May be a lead, facilitator or team member on improvement projects utilizing an improvement methodology, such as A3, PDSA, DMAIC, etc.
- Adheres to and promotes proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree
- In lieu of degree, 6 years’ working in a regulated industry
- 2-4 years’ work experience in a regulated industry [e.g. FDA, ISO, AATB]
- Experience implementing improvements for department processes
- Proficiency in Microsoft Office applications
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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This position is responsible for supporting the sports medicine business through research and development activities for new products and processes from concept to transfer to Operations that effectively support business goals and strategic objectives for one or more technology platforms. The position reports to the R&D Director, manages several direct reports and interacts cross-functionally within and outside of the organization. The position also needs product launch experience and contributes to product development process improvements.
Essential Duties and Responsibilities:
- Management of completely new product projects, experimental plans, delegation and oversight of staff.
- Develop sports medicine strategy by identifying and characterizing new ideas, new products/ prototypes and new processes using bench top studies and generating reports for all experiments conducted.
- Contribution to the overall department management team for: strategic planning, innovation, R&D internal process development, engagement and annual reviews.
- Research and development activities for new products and processes including leadership of cross functional teams during the design control/ StageGate process (700.10/1700/ 1200) (or change control), solving technical problems, identifying risks and facilitating manufacturing transfer.
- Work with Marketing/CBD to manage projects effectively and within established time parameters.
- Develop sports medicine strategy by identifying and characterizing new ideas, new products/ prototypes and new processes using bench top studies and generating reports for all experiments conducted.
- Evaluate new technologies, processes and equipment and write invention disclosures in support of the department’s intellectual property portfolio.
- Work with marketing to identify and complete studies necessary to support various product lines, generate white papers, abstract submissions to scientific conferences, and journal articles.
- Monitor internal and external testing studies for prototype evaluation and proof of concept and product characterization.
- Stay abreast of current literatures and new technologies.
- Work within existing SOPs and WIs while continually providing recommendations for improvement.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree with focus in cell and tissue biology, biomedical engineering, tissue engineering
- 10+ years’ related experience with bachelor’s degree in cell and tissue biology, biomedical engineering, tissue engineering
OR
- 7+ years’ related experience with a Master’s degree OR
- 5+ years’ related experience with a PhD
- 3-5 years’ experience working with human cell and/or tissue
- 1-2 years’ supervisory experience
- 3+ years’ experience leading product development functions
- Previous product launch experience
- Proficiency in Microsoft Office applications
Preferred Experience:
- PhD or Master’s degree in cellular biology or related subject
- 3 years’ (with PhD) cellular product development experience
- Research & Development in cartilage regeneration
- Sports Medicine & related segment experience
- Experience preferred in prior product launch–preferably as team leader at some point in that process.
- Experience with portfolio management, project selection and business implications
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
* Full job descriptions can be found on the K Drive/HR-PublicRead/Job Descriptions
Referral Bonus: $500
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Supply Chain Supervisor will supervise all aspects of Inventory Movement and Control with the primary objective of inventory accuracy (materials and tissue) for all supply chain operations. The Supply Chain Supervisor will ensure efficient and effective inventory storage, accurate flow of materials and tissue across the organization, accuracy of inventory records, management of offsite storage facilities, and compliance to established material and tissue storage requirements. This position will collaborate cross functionally for continuous improvement opportunities and projects that impact materials and/or tissue inventory. The Supply Chain Supervisor is responsible for personnel management to include recruiting, training, coaching, developing and retaining a high performing team.
Essential Duties and Responsibilities:
Warehouse Operations Management
- Manage receiving, put away, warehousing, picking and core replenishment by initiating, coordinating, and ensuring compliance with operational and personnel policies and procedures
- Maintain physical condition and optimal utilization of warehouse by planning and implementing new design layouts
- Manage the daily receiving activities to ensure accurate and optimal methods are used in receiving inventory and put away is accurate and timely; unload inbound shipments and use scan guns to receive materials and donor tissue.
- Manage all inbound receiving inspection activities and documentation as defined by Quality; coordinate with QA in the reconciliation of quality issues
- Complies with federal, OSHA, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
- Safeguards warehouse operations and contents by establishing and monitoring safety and security procedures and protocols
- Ensure assigned forklifts, vehicles, order picking equipment are always kept safely operating and in good working condition.
- Lead continuous process improvement activities to improve material and/or tissue flow and inventory accuracy.
- Establish and monitor inventory and warehouse performance measures
- Assist in the development of the annual budget and controlling budget expenses
- Support budgetary needs for projects and departmental capital
- Support efforts with other departments to identify needs, prioritize initiatives, and develop solutions that improve ability to manage fulfillment operations
- Control costs through productivity of personnel, efficient utilization of storage space, and proper protection of stored material
Inventory Management
- Implement and manage a cycle count program to promote inventory accuracy throughout Supply Chain. Oversee count activities; reconcile variances; conduct root cause analyses and corrective action development; reconcile with all inventory systems; coordinate with Accounting.
- Develop and implement strategies to maintain accurate inventory and achieve cost objectives.
- Enforce proper inventory procedures and ensure timely transactions by personnel including scrap, obsolete and expired material/inventory.
- Manage flow of inventory within the warehouse, including donor receipt, Awaiting Eligibility, Eligible, WIP and RMA’s.
- Conduct regular physical counts of all inventory in warehouse and Core and prepare and submit reports to management and various departments; supervise and organize annual inventory.
- Support and assist with communication with Operations regarding feedback, issues, best practices and progress
- Ensure proper and timely execution of FIFO and expiration management.
- Oversee proper use of ERP and other technologies to maintain accuracy of inventory and inventory production activities.
- Communicate inventory best practices to staff.
- Ensure the physical safety of inventory.
Workforce Management
- Responsible for providing leadership and directing the daily activities of personnel.
- Supervise the overall cleanliness of the work area(s).
- Assign and schedule staff based on daily/weekly priorities to ensure maximum productivity is reached.
- Manage time and attendance, provide coaching and timely performance feedback to promote growth and development of staff.
- Work cross functionally to ensure all functions align with production schedules.
- Develop, conduct and maintain training program for personnel including cross training.
- Implement and report daily KPI’s.
- Maintain appropriate staffing levels needs by recruiting, interviewing, selecting and training employees.
- Promote a culture consistent with the AlloSource cultural beliefs.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree OR in lieu of degree, 5 years’ related work experience
- 3 years’ experience overseeing warehouse operations personnel OR 2-3 years’ experience in inventory control within an FDA regulated or procedural based environment
- 6 months’ experience utilizing ERP systems
- Knowledge and experience with methods for process re-engineering
- Proficiency in Microsoft Office applications
Preferred Experience:
- CPIM
- CSCP
- CLTD
- 1-2 years’ project management, process improvement, or supervisory experience
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Global Marketing Manager (GMM) demonstrates a complete understanding of the orthopedics market segment and has experience in medical device or tissue marketing. With minimal direction, provides strategic leadership for specified segments(s). Provides leadership for upstream and downstream marketing: defining product strategies, product definition, positioning, competition, pricing, promotion, launch plans and analysis to achieve corporate revenue goals. Conducts market research, market analysis and post-launch analysis. Leads Global development and implementation of tactical programs in partnership with marketing and sales management. Responsible to achieve corporate revenue goals for specific markets and co-manages budgets. The individual is a key member of sales and marketing teams. Critical to travel with customers and sales to better understand the needs and drivers of internal and external customers to assure the successful growth and profitability of the business. Acts as a champion for key customers, targets, and key opinion leaders.
Essential Duties and Responsibilities:
The following duties are performed under general direction:
- Manage marketing direction for specific product groups and its products within specified segment.
- Develop product/marketing strategies to ensure effective product placement/pricing relative to market opportunity.
- Develop and implement short and long-range plans, goals, and objectives for specified segment and product area.
- Provide expertise and leadership to both sales and marketing personnel in the effective execution of strategies, launch plans, and marketing campaigns.
- Research and analyze markets, brand performance, customer feedback and potential business opportunities and provides recommendation for new product development, product enhancements, or business expansion.
- Lead the definition and execution of marketing plans to maximize the positive financial impacts of new products.
- Lead creation of strategic and tactical plans to assure containment of competitive products to the segment portfolio.
- Guide marketing management to successfully implement strategies and tactics at the field level, including assisting in development of key opinion leader’s both internally and regionally.
- Provide leadership for sales training and “train the trainer” programs, working with sales and internal thought leaders.
- Drive brand equity and evaluate brand performance
- Participate in team-based approach to drive the success of the overall segment portfolio, including partnering with sales in calling on identified key accounts to increase use of AlloSource products.
- Lead forecasting efforts and work with planning/operations to ensure adequate supply and customer satisfaction.
- Serve as a market expert for a specified segment: including products, procedures, and competitors.
- Provide strategic input for trade shows and society engagements for the identified segment.
- Provide briefs and oversee development and production of marketing and training materials.
- Travel as needed to meet business demands.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- Bachelor’s degree in Marketing, Business, Life Sciences, or related field
- 6-9 years’ experience within medical device, biotechnology, pharmaceuticals, or product line marketing
- 6+ years’ experience in medical marketing
- Proficiency in Microsoft Office applications
Preferred Experience:
- Master’s degree in Marketing, MBA or Life Sciences
- Experience in spine, orthopedic, burn/wound care or general surgery technologies
- Experience working in a clinical/operating room environment
- Experience working within medical and/or hospital field sales
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For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Regulatory Affairs Specialist, International is responsible for overseeing the domestic and international registrations. The position also supports regulatory submissions and maintains regulatory file documentation. Independent decisions are limited to the RA Specialists areas of expertise and input is sought from VP/Director, RA/QA and subject matter experts as necessary. Assists with internal audits, regulatory and customer audits.
Essential Duties and Responsibilities:
- Prepares and submit International Distribution registration dossiers and licensing requirements by managing certifications and licenses for International customers.
- Research and analyze government requirements, develop and compile documentation in support of new registrations.
- Conduct, compile and develop documentation in support of International distribution (e.g. Donor records, Certificate of Conformance and other information pertinent to local requirements and shipments.)
- Assist with Corrective and Preventive Actions, Nonconformance investigations, complaints and adverse reaction/event investigations or other failure investigations.
- Interact with internal and external customers & regulatory bodies and assist customers and regulatory audits as required.
- Create, organize and maintain International data repository for all submitted quality and customer documents.
- Assist and participate with International and Quality Systems/Regulatory projects.
- Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
Requirements:
- High School diploma or equivalent
- 3-5 years’ working in a regulated industry
- A working understanding of Quality systems, FDA regulatory requirements, and AATB Standards
- Previous experience in a position that required multi-department interactions
- Proficiency in Microsoft Office applications
Preferred Experience:
- Bachelor’s degree
- Tissue banking, medical device, biologics or pharmaceutical
- 2 years’ experience in quality assurance or regulatory affairs
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Customer Success Coordinator strengthens and develops relationships with customers by providing product expertise, focusing on timely and consistent communication, and meeting all customer needs. This position promotes a team-based approach to customer satisfaction, loyalty, retention and the overall customer experience. This position performs cross functional duties including distribution inventory control, and equipment monitoring and maintenance.
Essential Duties and Responsibilities:
- Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction.
- Build and maintain strong, long-lasting customer relationships within the assigned region. Operate as the lead point of contact for any related matter. Support the Area manager with general operations to help reach the team’s objectives.
- Partner directly with independent reps and contract customers to reserve allografts for surgery needs while managing commission coding.
- At the direction of sales staff, contact existing and prospective customers to promote AlloSource allografts and provide feedback to sales staff.
- Ensure the timely and successful delivery of service according to customer needs and objectives. Anticipate and fulfill those needs while determining the appropriate actions in regard to availability of our products.
- Field product or service problems by clarifying the customer's issue through active listening. Collaborate with team leadership to identify the root cause, and the best solution to resolve the problem to the customer’s satisfaction. Expedite the resolution and follow up to ensure the customer’s needs have been met. Initiate complaint investigations.
- Accurately create and maintain customer accounts. Confirm all orders are entered precisely to the needs of the customer and track wins/losses on all entered orders.
- Obtain and evaluate all relevant information to handle product and service inquiries. Record and maintain key account information in the CRM notes and call log system.
- Process product orders, returns and credits. Facilitate shipment needs, coordinate transportation and provide pricing and delivery information to customers.
- Assist in the management of consignment and trial-based inventories in assigned areas. Support the area managers with quarterly cycle counts.
- Adhere to and promote proper practices and techniques consistent with current operating procedures, training requirements, safety practices and company policies. Train to company policy and procedure revisions by the assigned due dates, and remain compliant with changes to company policy and procedure.
- Participate in educational opportunities, and demonstrate continuous expansion of product knowledge.
- Embrace a team-based mentality and willingness to assist peers, when needed. Communicate and coordinate with colleagues as necessary. Assist in training and mentoring newer team members to perform work activities such as using applications and sharing product knowledge. Contribute to team efforts by helping to achieve team and company objectives.
- Research inventory to confirm product availability relative to customer needs. Use reporting tools and product knowledge to communicate product availability and offer alternatives to the customer as needed.
- Manage personal and team calendars to ensure proper coverage.
- Rotate 24-hour on-call with other staff, as assigned, responding to customer telephone inquiries and orders after normal business hours which may or may not result in coming in to work.
- Execute other office duties and accounting inquires, as assigned.
- Process incoming and outgoing shipments; prepare packages for shipping; maintain records; check invoices and bills of lading; arrange for transportation; track shipments providing re-routing or expediting service as needed.
- Receive, Store, Reallocate and Cycle Count Inventory. Maintain relevant quantity of inventories in warehouse. Disposition product to quarantine when applicable.
- In conjunction with Equipment Management, maintain office and tissue storage and monitoring equipment as well as associated records.
Requirements:
- High School Diploma or Equivalent
- Proficiency in Microsoft Office applications
- 2+ years tissue bank, customer service, or account management experience
Preferred Experience:
- Some college education or equivalent experience in customer service training
- Experience in hospital operating room or purchasing functions or in another healthcare setting
- Previous lead generation experience
- Experience working with direct or independent sales representatives
- End-user ERP/CRM experience
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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The Senior Buyer is responsible for the sourcing and purchasing of materials, instruments, equipment, tools, parts, packaging, and services with limited guidance from the Procurement Manager. Exercises independent decision making and has authority to take actions that will impact quality, delivery, and total cost of AlloSource’s products. Performs diverse sourcing, purchasing and contracting functions, in compliance with departmental policies and procedures. Interacts with other departments, staff, and vendors to support the procurement process and assure a continuous supply of goods. This role will focus on the procurement process, including strategic sourcing, contracting, and supplier management. Works in conjunction with relevant internal stakeholders, such as Production, Legal, Warehousing, and Supplier Quality
Essential Duties and Responsibilities:
Purchasing
- Directly perform buying assignments of varying complexities requiring experience in assigned commodities and knowledge of purchasing policy and procedures
- Manage execution of POs to suppliers based on current demand, run-rate, lead time and forecast.
- Ensure all purchases are in accordance with current purchase orders, specs, leases, and maintenance agreements.
- Order materials and services as per negotiated and appropriately approved agreements.
- Ensure compliance with all regulations, including but not limited to, FDA Regulations, Import/Export Compliance, and Quality
- Ensure a continuous supply of goods to AlloSource
- Utilize Lean methodology to help implement pull systems, Kanbans, consigned and vendor managed inventory
- Assist in resolving vendor material shortages, backlogs, quality issues and any other potential schedule interruptions or delivery delays
- Resolve any purchasing discrepancies, track and trend purchasing activity, and identify and alleviate potential risk for all supply management streams.
- Establish and maintain communication channels across various departments to support purchasing activities and ensure ongoing operational activities.
- Execute set up and maintenance information for new vendors and new items
- Advise management of market conditions and supplier base activity, which could affect pricing, and or future availability
- Assist and support departments with all purchasing processes
- Complete required reports, records, and other documentation as required
Supplier Relationship Management
- Track and report supplier performance and resolve any supplier performance issues in conjunction with the Procurement Manager and Supplier Quality
- Assure purchasing is from the Approved Supplier List.
- Support research of suppliers to ensure that supplies, equipment, and services are of acceptable quality, competitively priced, and delivered timely
- Determine when additional sources of supply are needed. Identify and develop plans to qualify additional sources.
- Gather data from systems to assist in providing and maintaining dashboards with key performance indicators
- Support implementation and management of supplier evaluation system including supplier performance scorecard and review performance of suppliers at regular intervals and suggest action in terms of performance, cost or quality.
Sourcing Management
- Support and execute competitive bid events (RFX). This includes leading cross functional stakeholder teams through requirements gathering, RFX process, final supplier selection and implementation.
- Evaluate supplier responses and analyze quantitative and qualitative data. Present results to internal customers and facilitate a scorecard response to select supplier.
- Gather and analyze relevant data including, but not limited to, current expenditure and purchasing practices, supply market information, internal customer information, benchmark data, internal demand, on-hand balances, lead time, and supplier performance data.
- Conduct regular market and spend analysis programs to drive cost savings and supplier performance
- Prepare detailed purchasing analysis in support of alternate purchasing strategies
- Assist in negotiation of supplier agreements including Terms and Conditions, specifications, service levels and pricing.
Requirements:
- Bachelor’s degree. In lieu of degree, must have 9 years' relevant experience
- 5-7 years’ experience purchasing materials, supplies, goods and/or services within a manufacturing environment.
- 4 years’ experience strategic sourcing and validating suppliers, and vendor/supplier management.
- Experience analyzing market trends.
- Experience developing a thorough cost analysis across suppliers
Preferred Experience:
- ISM certification
- APICS certification
- Lean concepts
For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.
Equal Opportunity Employer/Veterans/Disability
AlloSource uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.