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Head of Sales Operations & Business Analytics

Head of Sales Operations & Business Analytics

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# of Openings 
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Work Schedule 
Monday-Friday, 8am-5pm
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For more than 20 years, AlloSource’s allografts have been the biologic solutions our surgeon customers use to deliver better care to their patients. As one of the largest and most respected nonprofit tissue banks in the United States, AlloSource develops, processes and distributes over 200 types of life-saving and life-enhancing allografts for use in a variety of medical procedures. Our commitment to honoring the gift of tissue donation motivates us to develop innovative allografts and lead the way in cellular and tissue therapies.


Compliance Statement

Must comply and ensure adherence with FDA, CGTP, OSHA, AlloSource SOPs, work instructions & procedures, proper practices and techniques, AATB standards, and applicable company policies, training requirements, safety practices and regulatory requirements that are applicable to the job responsibilities.



The Head of Sales Operations and Business Analytics collaborates with Sales, Marketing, Finance and Operations leadership in driving field inventory and revenue target attainment through the implementation of effective forecasting and sales process strategies. Implements and manages sales process applications, tools and analytics. Provides key inputs into the S&OP processes to drive optimal decision making throughout all levels of the organization.


Essential Duties and Responsibilities:

  • Sales Operations:
    • Collaborate with Sales Leadership on the design and implementation of sales strategy, sales coverage, productivity targets, and account assignments through effective market and customer profiling and targeting activities. Assists Finance with quota development, territory definition, size, structure and alignment. Considers product lines and adjacencies, and marketing and sales opportunities.
    • Coordinate with IT, Sales, Marketing, and Customer Service, to design, implement, and manage the CRM system and sales process implementation activities. Drive CRM compliance and data integrity. Proactively identify opportunities for sales process continuous improvement.
    • Support business scalability through initiatives related to sales process standardization and best practice information sharing across teams and regions.
    • In collaboration with IT, responsible for evaluation/development and implementation of enabling technologies, tools, applications, and training resources required to effectively support all distribution channels.
    • Lead efforts to proactively inform the field of inventory gaps and predicted backorder scenarios as well as associated recovery plans 
  • Forecasting and Analysis:
    • Collaborates with Finance/Sales/Operations to drive the planning and budgeting process and provides input for generating latest performance estimates.
    • Support Operations in the development, improvement and implementation of processes and systems related to demand planning.
    • Collaborate with Sales leadership, Field Reps and Marketing Department to develop a rolling 12-month forecast for units and revenue for domestic products and channels.
    • Work with Sales and Marketing teams to ensure that the forecast is aligned with budgeted targets for both units and revenue.
    • Gather historical (both internal and external) data and leverage statistical forecasting to track and improve accuracy and validity of forecasts.
    • Coordinate communication & publication of the sales forecasting tool within departments.
    • Lead efforts to optimize field inventory strategies and analyze optimal finished good inventory levels, including safety stock, sufficient to support all domestic sales activities and channels based upon the associated forecast.
    • Collaborates with Finance to analyze and understand demand drivers for key product lines, to actively monitor relevant KPIs and to prepare relevant analysis to support executive management decision making, driving transparency and insight into the health of the business and actions required to improve. Also, to provide business intelligence to Sales leadership in the form of data analysis, modeling, and reporting relative to all sales functions, internal and external business reviews, including account/distributor/customer performance, trending, and competitive activity.
    • Provides key inputs and recommendations into the S&OP process to drive optimal decision making related to product line and distribution channel tradeoffs for domestic products and channels.
    • Develop significant product knowledge of items being supported
  • Perform other assigned projects and analysis as directed by management
  • Adhere to and promote proper practices and techniques which are consistent with current operating procedures, training requirements, safety practices and company policies.
  • Available for up to 25 percent travel


  • Bachelor’s degree in Finance, Economics, Business Administration, or related field is preferred
  • Advanced Microsoft Applications, specifically Excel, Word and Outlook.
  • 7+ years’ experience in the following areas:
    • Business Analytics
    • Business Intelligence
    • System/application development and implementation
    • Project Management
    • SQL
    • Sales Forecasting
    • Financial Analysis
    • ERP/CRM

Preferred Experience:

  • MBA Preferred
  • Manufacturing
  • Healthcare
  • Market/Economic Analytics
  • Predictive Analytics

For consideration you must apply online, submit a current resume and meet the minimum requirements. All offers are contingent upon a background check, drug screen and other contingencies may apply depending upon the position. Candidates within a 50 mile radius of the hiring zip code may receive first consideration. If you require special accommodations, please contact us at 720-873-0213.





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